Director of Quality

Gifford Health Care • Randolph, VT

255d

About The Position

Gifford Health Care is seeking a skilled and mission-driven Director of Quality to lead organization-wide quality initiatives across Gifford Health Care, Gifford Medical Center, and Gifford Retirement Community. This leadership role oversees the Quality Management program, including quality improvement, risk mitigation, infection prevention, credentialing, medical staff services, regulatory compliance, and survey readiness. The Director also serves as the organizational lead for FQHC 330 Grant operations and PCMH accreditation. This position is responsible for developing and maintaining Gifford's Quality Improvement program, ensuring that care, safety, and services meet or exceed regulatory standards. The Director works closely with clinical and administrative teams to drive performance improvement, enhance patient safety, and lead compliance efforts. They will supervise quality-related staff and coordinate responses to audits and regulatory surveys. Key duties include leading initiatives to improve patient outcomes, overseeing data collection and reporting, and providing education on quality and safety practices. The Director will also manage FQHC grant writing and reporting, lead operational site visits, and ensure NCQA PCMH readiness.

Requirements

• Bachelor's degree in a healthcare-related field (master's preferred).
• Current clinical license (RN, MD, DO, etc.).
• At least five years of healthcare quality leadership experience.
• Strong knowledge of regulatory requirements.
• Experience in data analysis and improvement methodologies such as Lean or Six Sigma.

Responsibilities

• Lead organization-wide quality initiatives across Gifford Health Care, Gifford Medical Center, and Gifford Retirement Community.
• Oversee the Quality Management program, including quality improvement, risk mitigation, infection prevention, credentialing, medical staff services, regulatory compliance, and survey readiness.
• Develop and maintain Gifford's Quality Improvement program.
• Ensure care, safety, and services meet or exceed regulatory standards.
• Work closely with clinical and administrative teams to drive performance improvement and enhance patient safety.
• Supervise quality-related staff and coordinate responses to audits and regulatory surveys.
• Lead initiatives to improve patient outcomes.
• Oversee data collection and reporting.
• Provide education on quality and safety practices.
• Manage FQHC grant writing and reporting.
• Lead operational site visits.
• Ensure NCQA PCMH readiness.

Benefits

• Competitive wages
• Onsite parking
• 403b retirement plan
• Health plans including dental and vision insurance
• Tax-saving flexible spending accounts
• Health Savings Plan with employer contribution
• Long and short-term disability insurance
• Tuition Reimbursement
• Employee Assistance Program
• Life Insurance
• Regular performance reviews

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree