Director of Quality & Risk Management (DQM)

Landmark Management Services of Florida, LLCColumbia, MO
Onsite

About The Position

We are seeking a highly qualified Director of Quality Risk Management (DQM) to join our leadership team at Landmark Hospital of Columbia, a long-term acute/critical care hospital. As the Director of Quality, you will be responsible for ensuring that our organization complies with all regulatory requirements and industry standards. You will lead the development and implementation of risk management strategies, policies, and procedures to minimize potential risks and ensure the safety of our patients and staff. Additionally, you will oversee the quality improvement program, including data analysis, performance improvement initiatives, and staff education and training. This role has a HUGE impact on the quality and consistency of patient care and also ensures our staff operates efficiently in a well-trained, compliant environment. Landmark Hospitals is a privately owned, critical care hospital system with locations across the Southeastern United States. Landmark Hospitals specializes in providing the highest level of care for medically complex patients who stay with us for an average of 25-30 days. We are proud of the healing that happens here, and it is all made possible by our amazing employees. We offer our employees a collaborative, supportive work environment with competitive benefits and flexibility, found only in a "boutique" hospital setting.

Requirements

  • Bachelor's degree in healthcare administration, nursing, or related field.
  • Alternatively, a 2-year Associate degree with 5+ years of relevant experience in Quality, Risk, or Infection Control
  • 3+ years of experience in quality, infection control, or risk management in a healthcare setting
  • Active clinical license (such as RN or RT)
  • CIHQ IC or CIHQ-HACP-CMS certification or equivalent (or commitment to obtain within 2 years)
  • Strong knowledge of regulatory requirements and industry standards.
  • Investigation and root-cause analysis experience
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data, identify trends, and implement effective solutions.
  • Experience with electronic health records (EHR) and other healthcare technology.
  • Deep clinical competency/skills
  • Strong leadership, communication, and interpersonal skills - ability to lead and influence others to achieve strategic objectives and process improvements
  • Ability to analyze data, identify trends, and implement effective solutions in complex situations
  • Ability to handle difficult situations in a professional manner

Nice To Haves

  • Hospital experience
  • Registered Nurse background
  • Experience with ICU/CCU care and nursing skills

Responsibilities

  • Developing and implementing patient safety initiatives
  • Assuring the success of continuous quality enhancement initiatives inter-and intra-departmentally
  • Developing a proactive risk management program, and overseeing an effective infection prevention and control, and employee health program
  • Appropriate use of quality tools (root cause analysis, failure mode and effects analysis, statistical process control, and other statistical methods) to guide process improvement
  • Help problem-solve and benchmark appropriately to ensure a highly reliable organization
  • Assures compliance with regulatory and accreditation standards and ensures they are continually upheld.
  • Planning, developing, implementing, administering, evaluating, and continually enhancing policies, procedures, and practices for each functional area.

Benefits

  • Medical, Vision, and Dental Health insurance with Aetna
  • Paid time off (4+ weeks a year!)
  • Disability insurance – Short-term and Long-term policies provided by Landmark, with buy-up options available
  • Flexible spending and Health Savings account
  • Life insurance – The company paid $25K, and additional voluntary life is available
  • Matching 401K
  • Tuition reimbursement up to $15K after 1st year of employment)
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