Director of Quality - Laboratory Services
About The Position
At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. Director of Quality - Laboratory Services The Director of Quality – Laboratory Services is responsible for providing strategic leadership and operational oversight of all Corporate Quality Assurance Laboratory services and activities. This role ensures compliance with regulatory standards, maintains quality systems, and drives continuous improvement in testing methodologies and laboratory performance. Reports directly to the Vice President of Quality and Food Safety, operates independently, and directly supervises Laboratory Managers and Technical Staff.
Requirements
- 10+ Years – Experience in analytical chemistry, food/beverage analysis, drinking water analysis, or QA in food/beverage manufacturing
- 6 Years – Laboratory Management Experience in Position
- 6 Years – Experience managing people/projects experience may include a combination of work experience and education
- Strong knowledge of CLIA, NELAC, ISO 17025, and other relevant laboratory standards
- Demonstrates advanced technical proficiency in analytical chemistry and foundational microbiological testing
- Exhibits strong leadership capabilities and expertise in laboratory team development
- Possesses excellent verbal, written, and presentation skills for effective communication of technical information with executive leadership
- Proficient in data analysis, technical project management and complex problem resolution
- Capable of managing multiple projects within fast-paced, high-pressure environments
- Proficient in Microsoft Word, Excel, Outlook, and LIMS
- Master's Degree in Chemistry, Microbiology, Biology, Food Science or other related fields
Nice To Haves
- 10+ Years – Experience in analytical Chemistry, Food/Beverage analysis, and Drinking Water analysis
- 10+ Years – Laboratory Management Experience in Position
- 10+ Years – Experience managing people/projects experience may include a combination of work experience and education
- Ph.D in Chemistry, Microbiology, Biology, Food Science or other related fields
Responsibilities
- Oversees daily corporate laboratory operations, including scheduling, workflow, and resource allocation
- Develops and implements strategic plans that align laboratory teams with corporate quality objectives
- Ensures compliance with federal, state, and industry regulations and maintains accreditation and certification requirements
- Manages laboratory quality systems, approves test methods, and oversees audits and corrective actions
- Maintains regulatory testing policies and programs to proactively protect the company, customers, and consumers from product-related risks
- Provides technical oversight for analytical methods, instrumentation, and proficiency assessments of laboratory staff
- Ensures the accuracy, reliability, and security of laboratory data and oversees laboratory information management systems
- Manages laboratory budgets, capital expenditures, and equipment procurement and maintenance
- Oversees laboratory documentation, reporting, and compliance records
- Leads development and improvement of laboratory safety programs and ensures compliance with safety regulations
- Recruits, trains, coaches, and evaluates laboratory staff, fostering a culture of safety, compliance, and continuous improvement
Benefits
- Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package.
- Paid Time Off for holidays, sick time, and vacation time
- Paid parental and caregiver leaves
- Medical, including virtual care options
- Dental
- Vision
- 401(k) with company match
- Health Savings Account with company match
- Flexible Spending Accounts
- Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
- Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements
- Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan
- Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc.
- Tuition reimbursement, college savings plan and scholarship opportunities
- And more!
- https://careers.niagarawater.com/us/en/benefits
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What This Job Offers
Job Type
Full-time
Career Level
Director
