Director of Quality Engineering

Netskope • Santa Clara, CA

6d

About The Position

At Netskope, we embrace a model where each development team is responsible for their own testing. The Central Quality team is the backbone that oversees shared quality processes, metrics, tooling and environments across the whole engineering organization.
We are looking for a Director of Quality Engineering to lead the US based part of the Central Quality organization. In this role you’ll be responsible for tracking product quality across engineering and driving improvements in testing, releasing and quality reporting. You’ll report directly to the head of quality, and work closely with your counterpart in India to drive engineering-wide improvements.
Additionally you will manage three US base teams responsible for all the shared test environments, and test automation and reporting services utilized by the whole engineering organization.
This is a high-impact technical leadership role perfect for a hands-on seasoned QE leader who has experience running large quality engineering and tool development organizations.
What's in it for you
Opportunity to make a difference. We’re at an inflection point where our existing quality and release processes and testing infrastructure won’t scale much longer. You’ll get to influence and drive the implementation of the next generation processes and tooling, and change how software is tested and released at a multi-billion dollar company.
Additionally you will manage a mature test tooling organization consisting of two distinct teams, each led by established managers. You’ll have an opportunity to direct the growth of the test tooling organization to address the future challenges in a rapidly growing company.

Requirements

• 15+ years of experience in software engineering, with a strong background in test automation and tooling.
• 10+ years of management experience, with at least 3+ years experience managing other managers (Director level experience).
• Proven experience running Engineering Productivity, Internal Developer Platform, or Tooling development teams. You understand the unique challenges of treating developers and quality engineers as your primary customer.
• Strong background in building scalable test automation frameworks (Python, Go, or Java).
• Strong background in CI/CD pipelines (Jenkins, GitHub Actions) and how test infrastructure integrates with them.
• Experience overseeing OPS/SRE functions, specifically regarding the management of complex, distributed test environments.
• Strong verbal and written communication skills. Ability to work with a globally distributed team across different time zones (US, EU, India, Taiwan).
• BSCS or equivalent required, MSCS or equivalent strongly preferred

Responsibilities

• Take ownership of release and quality processes to improve them.
• Define and develop automated quality reporting workflows that work across a variety of product development teams.
• Improve release management processes.
• Drive the implementation of next-generation test automation and smoke testing frameworks and test reporting systems.
• Provide day-to-day management and mentorship to 2 or more engineering managers/senior managers.
• Foster a culture of technical excellence and growth, adopting latest new tools, technologies and development processes like spec-driven development.
• Oversee the long term testing / pre-production environment strategy, ensuring high availability and stability for testing environments used by the entire company.
• Work closely with multiple QE and development teams, PMO, engineering management and product management.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 501-1,000 employees