Director of Quality Assurance

Haydon Companies • Phoenix, AZ

82d

About The Position

The Director of Quality will develop, implement, and manage the overall quality strategy, consisting of quality assurance and quality control efforts, for construction operations of all Haydon operating entities. The Director will ensure compliance with contractual obligations, regulatory requirements, industry and company standards in addition to establishing quality benchmarks, KPI’s and the processes and procedures to achieve them. This role is a strategic partner to field leadership, fostering a culture of continuous improvement, operational excellence, compliance and accountability across all phases of construction.

Requirements

• 10+ years experience in the Construction Industry.
• 7+ years’ experience and/or training in a quality management role or equivalent within a general contracting or construction management environment.
• Thorough working knowledge of construction means and methods, regulatory agency codes, QA/QC processes.
• Familiarity with Lean Construction or other quality methodologies.
• Proficiency in construction management software platforms.
• Thorough knowledge of commercial construction, safety standards and project management.
• Ability to work independently, take initiative, set priorities, and see projects through to completion.

Responsibilities

• Establish, document and continually improve the company wide quality program.
• Evaluate construction operations from a strategic level to ensure that deliverables meet quality, integrity, functionality, and other specifications and requirements.
• Ensure alignment with industry best practices, client expectations and legal/regulatory standards in addition to company standards.
• Collaborate with management and senior staff across departments to develop superior quality standards.
• Coordinate preconstruction quality planning, including mock-ups, first-in-place inspections and constructability review processes and ensure quality expectations are clearly defined in contracts.
• Develop program and process and participate in constructability reviews and design coordination meetings to identify quality impacts early.
• Develop and implement quality standard testing and evaluation processes.
• Facilitate communication among construction, departments, operating entities and leadership.
• Assess deliverable results and approve recommended changes.
• Review quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance.
• Manage personnel conducting both scheduled and random quality control compliance inspections to verify conformance along with associated reporting structure for associated inspections.
• Systematically report status of quality control KPI’s and operations to executive leadership and, when required, regulatory agencies.
• Evaluate and implement Lean construction processes to improve efficiency and effectiveness.
• Lead and mentor project QA/QC personnel and other field staff in quality practices.
• Coordinate and conduct quality training programs for Superintendents, Project Engineers, Project Managers, Craftsmen and Trade Partners.
• Provide coaching and corrective feedback on quality related items.
• Develop KPI’s to measure and track quality performance and non-conformance trends.
• Present quality reports and root cause analysis findings to executive leadership.
• Drive preventative and corrective action plans to resolve recurring issues found in all phases of construction from preconstruction through warranty.
• Work closely with project teams, preconstruction, safety and commissioning teams to identify and mitigate quality risks.
• Collaborate with marketing in development of project pursuit proposals and marketing materials. Participate in project interviews as necessary.

Benefits

• Health Options
• Medical, Dental, & Vision
• Critical Illness, Hospital, Accident
• Short-Term / Long-Term Disability
• Infertility Treatment Coverage
• Worklife Balance
• Professional Development
• Teamwork / Camaraderie
• Retirement Planning

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1-10 employees