Director of QC

TOWN & COUNTRY LIVING•New York, NY

20d

About The Position

Town & Country Living is a global leader in home décor, textiles, and design. Our expanded family includes Home Dynamix and Amalgamated Textiles, providing more than 60 years of combined experience in the home décor industry. The combination of all three companies together brings unmatched expertise and excellence in sales, design, development, sourcing, supply chain efficiencies, customer service, and e-commerce fulfillment. With our company’s diverse multi-product assortment across all home categories, we can provide excellent offerings and service to our retail partners while responding quickly to the ever-changing needs of the marketplace. SUMMARY The Director of Quality Control will develop, implement, and periodically evaluate a program to ensure the organizations production operations, from raw materials to finished products, meet the quality, integrity, and efficiency standards set by the organization.

Requirements

Excellent verbal and written communication skills with the ability to train staff.
Thorough understanding of quality control standards and methodologies.
Thorough understanding of wholesale distribution and production in the industry.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Advanced knowledge of Microsoft Office Suite, specifically Excel.
Expert knowledge of mathematics, data analysis, and statistical methods
Bachelor’s degree in Engineering or related industrial, scientific, or business field required; Master’s degree preferred.
Eight to 10 years of related experience required with at least five years as a quality engineer or similar role highly preferred.
10+ years’ experience working with quality control procedures and legal standards.
Experience working with major retail accounts such as Wal-Mart, Costco, Sam’s Club
Advanced technology skills and experience in Excel, ERP systems and PowerPoint

Responsibilities

Evaluates production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements.
Collaborates with management and senior leadership teams across production departments and roles to draft acceptable quality standards.
Develops and implements quality standard testing and evaluation processes.
Facilitates communication among production divisions and management.
Assesses test results and approves recommended changes.
Reviews quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, and relevance.
Conducts random inspections and quality control checks.
Periodically reports status of quality control and operations to executive leadership and, when required, regulatory agencies.
Oversees the development and update of TNC Testing Manual, set, monitor, and enforce appropriate quality standards, parameters/testing protocols for products.
Performs other related duties as assigned.
Review suppliers and capabilities with Sourcing / Compliance department.
Send Tech packs to supplier.
Review test reports.
Maintain Traceability documentation including:
- Scope and Transaction certificates for all suppliers.
- Quantities ordered and received.
- Fabric content.
- Origin and destination.
Request Scope Certificates and Transaction Certificates from suppliers and maintain records of the certifications.
Provide Transaction Certificates to customers for all material sold as GOTS certified products.