Director of Property Operations - The Diplomat Beach Resort

Hilton•Hollywood, FL

About The Position

If you are a proven property operations leader who thrives in a large-scale, fast-paced resort environment, The Diplomat Beach Resort is looking for you. This role is for a hands-on, strategic leader who knows how to protect and elevate a complex asset while leading teams that keep the operation running at the highest level. As Director of Property Operations, you will provide leadership and oversight for engineering, facilities, preventative maintenance, life safety, emergency preparedness, capital planning, and vendor management for one of South Florida’s most iconic beachfront resorts. You will lead a large, unionized team, partner closely with executive leadership and ownership, and play a key role in driving the operational success of a full-service, high-volume destination. This position is ideal for a leader with deep experience in large-box luxury hotels or resorts who is comfortable managing complexity, budgets, and long-term asset strategies while remaining visible and engaged with the operation. You should bring strong technical expertise, financial discipline, and the ability to develop high-performing leadership teams in an environment where standards, scale, and expectations are high.

Responsibilities

Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
Conduct facility inspections
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard
Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members

Benefits

Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Career growth and development
Recognition and rewards programs