Director of Property Operations - DoubleTree Suites by Hilton Boston - Cambridge

Referrals•Boston, MA

1d•$100,000 - $130,000

About The Position

We’re looking for a dynamic and strategic Director of Property Operations (Engineering) to join the team at the DoubleTree Suites by Hilton Boston - Cambridge — a high-performing, all-suite hotel overlooking the Charles River. This is an exciting opportunity to lead a full-service engineering operation within a one-tower property, where you’ll play a critical role in driving the overall guest experience, asset protection, and operational excellence. As the Director of Property Operations, you will oversee all aspects of engineering, including facilities maintenance, life safety systems, capital projects, and preventative maintenance programs. You’ll lead and develop a skilled team while ensuring the property is operating at peak performance across all systems and guest-facing areas. This role is ideal for a hands-on leader who thrives in a fast-paced environment and understands how to balance strategic planning with day-to-day execution. What will I be doing? As Property Operations Director, you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Requirements

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
Quality
Productivity
Dependability
Customer Focus
Adaptability

Responsibilities

Direct and oversee the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations
Conduct facility inspections
Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system
Direct, oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
Lead, manage and communicate information about capital projects and property rehabilitations, including, but not limited to, scheduling, budgeting and complying with contractor bidding standard
Direct daily department operations including, but not limited to, guest service standards and initiatives, product quality, inventory management and cost controls, systems use and management, budgeting and forecasting, adherence to federal, state and local standards and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members

Benefits

Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
401K plan and company match to help save for your retirement
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
Career growth and development
Recognition and rewards programs