Director of Property Management

Bisnow • East Lansing, MI

395d

About The Position

The Director of Property Management is responsible for leading and managing the Property Management Department within a full-service commercial real estate firm. This role focuses on identifying growth initiatives, driving new business development strategies, and ensuring effective communication and performance management across the property portfolio. The Director will oversee operations, financial performance, marketing, and leasing activities, while also providing strategic leadership and fostering team development.

Requirements

• Bachelor's degree.
• Minimum 7 years' commercial real estate industry experience, 3 years in leadership/employee oversight role.
• Strong experience in commercial property management and lease administration.
• Real Estate License and/or Commercial Property Management designation preferred (CPM).
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in Yardi property management software preferred.

Nice To Haves

• Demonstrated success leading and developing teams.
• Entrepreneurial mindset (urgency, resourcefulness, action-oriented).
• Ability to problem solve, multitask and work with varying personalities.
• In-depth knowledge of policy, procedures, and business practices.

Responsibilities

• Provide strategic leadership including high-level goal setting and overseeing market expansion opportunities.
• Direct, develop and manage all departmental responsibilities for property managers, assistant property managers, maintenance team, and administrative staff.
• Assess existing talent and recruit, train, and develop property management personnel.
• Oversee the property budgeting process and approve or adjust all property budgets accordingly.
• Support new management contract acquisition through asset review, proposal development, and contract negotiation.
• Monitor departmental workflow and process including preventive maintenance, capital work, and project management.
• Direct leasing towards ownership objectives to drive results.
• Oversee the vendor bidding process and review all contracts.
• Manage vendor relationships and performance with Property and Facilities Managers.
• Communicate regularly with clients, tenants, and internal staff.
• Lead new business development initiatives by identifying growth opportunities for future expansion.
• Develop, plan and implement annual budget and key business line goals.

Benefits

• Competitive Salary - Based on Experience.
• Medical, Dental and Vision Insurance - effective 1st of the month following start date.
• Paid Time Off
• 8 Paid Holidays
• Life Insurance
• 401(k) and matching

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Real Estate
• Education Level: Bachelor's degree