Director of Project Management

THE JAMES AGENCY • Scottsdale, AZ

114d

About The Position

At TJA, the Director of Project Management plays a pivotal role in shaping how work flows through the agency. This leader connects big-picture strategy with detailed execution, ensuring projects are profitable, efficient, and consistently excellent. You’ll bring both discipline and vision—refining processes, anticipating challenges, and enabling the agency to scale.

Requirements

• A strategic leader who thrives on building systems that drive clarity, accountability, and growth.
• Equally comfortable zooming out to make big-picture decisions and zooming in to refine the details.
• Skilled at anticipating obstacles, solving problems before they escalate, and instilling confidence in your team.
• Financially savvy, with the ability to connect project health to agency performance.
• An excellent communicator who builds trust across leadership, clients, and teams.
• Growth-minded, resilient, and energized by leading through change.
• A leader who models empathy, honesty, and consistency—and inspires others to do the same.

Responsibilities

• Lead and mentor the project management team, setting clear expectations and creating opportunities for growth.
• Establish and refine processes that ensure consistency, efficiency, and profitability across all projects.
• Translate agency strategy into actionable project plans that align with client goals and business objectives.
• Oversee estimates, budgets, and profitability with a keen understanding of agency financials.
• Anticipate risks, identify overages or scope shifts early, and drive proactive solutions.
• Provide regular reporting and strategic updates to the President/CEO and leadership team.
• Collaborate with Directors and Executives to shape agency-wide initiatives and future-focused improvements.
• Partner on new business by reviewing estimates and ensuring operational alignment.
• Serve as a trusted advisor to project managers and coordinators, coaching them through complex client and team challenges.
• Stay attuned to client industries and market trends to align project goals with business realities.

What This Job Offers

• Career Level: Senior
• Number of Employees: 11-50 employees