Director of Programs

TX-HHSC-DSHS-DFPS-posted 18 days ago

Full-time • Director

Onsite • Waco, TX

1,001-5,000 employees

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The Director of Programs plays a critical leadership role, leading, managing, and collaborating with interdisciplinary teams to ensure patients receive comprehensive, high-quality care and recovery services. This position involves working with clinical services, rehabilitation services, the nursing department, and the direct care support staff to ensure all aspects of patient recovery programs are aligned with our mission statement, vision goals, and individual needs. The position places an emphasis on adopting a holistic approach, utilizing a therapeutic milieu to promote the overall well-being of patients by addressing their physical, emotional, psychological, and spiritual aspects of recovery; provides expert guidance, program management, and consultation to recovery team members, staff, and program stakeholders, fostering a collaborative environment for patient care; and requires a dynamic leader committed to achieving established goals and program excellence. Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Plans, initiates, coordinates, and builds cohesive interdisciplinary programming.
Assists in the establishment of clear, measurable, and strategic program goals, standards, and objectives for the Texas State Hospitals in collaboration with the Director of Programs.
Designs and delivers staff training and support to maintain evidence-based practices.
Evaluates the effectiveness and direction of existing programs, procedures, and processes to ensure they achieve desired outcomes.
Provides professional consultation to clinical and non-clinical staff, empowering them to deliver optimal patient care while fostering a culture of collaboration.
Oversees and leads the programming implementation and management of new and existing program policies, procedures, standards, and manuals to align with evolving program goals and objectives.
Recommends, develops, and manages standards for all programs and ensures they comply with applicable regulations, standards, and hospital goals.

Knowledge of SH operations and services including the Agency's strategic plan, policies, SH standards, programs, and critical issues.
Knowledge or experience in identifying problems, evaluating alternatives, and implementing effective solutions.
Knowledge of local, state, and federal laws and regulations relevant to program areas and of the principles and practices of public administration and management.
Skill in program management monitoring, in addressing changes in scope or timing, and in operating computers and applicable software.
Skill in establishing and implementing policies and procedures.
Skill in analyzing and evaluating complex work programs and policy issues.
Skill in building collaborative relationships and proposing and initiating transformational change in partnership with various parts of the behavioral health system.
Skill in effective verbal and written communication and public speaking practices appropriate for audiences ranging from executives and community leaders to program staff and patients.
Skill in helping teams manage multiple and competing priorities in a fast-paced and complex environment.
Ability to research and implement evidence-based programs; establish program goals and objectives; exercise sound judgment in making critical decisions; to analyze complex information and develop plans to address identified issues; to demonstrate negotiation and facilitation skills; to identify project risks and gaps; to prepare reports; and to communicate effectively.
Ability to organize and present information effectively, both in spoken and written word, and to make presentations and lead committees.
Ability to establish effective working relationships with staff at all levels of organizations, agencies, and providers.
Ability to conduct research and engage in analyzing, reporting, and interpreting complex behavioral health data sets for various audiences and present analysis to executives, program management, and other stakeholders.
Ability to implement organizational vision to improve services provided.
Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle. Applicants with an out-of-state driver license must provide an original certified driving record from the state of driving licensure. Eligible driving record required based on HHSC Fleet Management policy.
One year experience in policy development and data analysis required.
Bachelors degree majoring in psychology, social work, nursing, rehabilitation, public health, public administration, healthcare administration, hospital administration, business administration, law, special education, or related areas is required.
Two (2) years’ experience in a lead or supervisory role, managing, supporting, and providing mental health programming.
Minimum of five (5) years' total work experience in mental health programing services, of which includes at least two (2) years in a role with duties related to evidenced-based treatments and two (2) years’ experience in a lead or supervisory role, managing, supporting, and providing mental health programming.
Two (2) years' experience with the standards, applicable rules, and laws related to CMS conditions of participation, The Joint Commission standards, or other acute or hospital settings.

comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees
a defined benefit pension plan
generous time off benefits
numerous opportunities for career advancement

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