Director of Program Delivery & Technology Enablement, Learning & Development

MassMutual-posted 3 months ago
$118,900 - $156,000/Yr
Full-time • Director
Hybrid • Springfield, MA
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As the Director of Program Delivery & Technology Enablement, you will lead the design and implementation of cutting-edge learning experiences that empower MassMutual employees to grow and thrive. You will operate in a dynamic, forward-thinking environment where innovation, collaboration, and impact are at the forefront. You will have high autonomy and influence, overseeing a team of learning and technology professionals, and will be responsible for shaping the future of learning through the integration of emerging technologies and data-driven strategies.

  • Lead execution of Operations wide L&D programming, with a focus on digital experience, leadership development, and skills transformation.
  • Develop and deliver an innovation learning technology roadmap, in partnership with enterprise L&D and Enterprise technology to keep Operations a step ahead of competitors, including AI, VR/AR, and adaptive learning platforms.
  • Leverage creative capacity solutions to increase program offerings with a focus on risk mitigation.
  • Collaborate and influence senior leaders to align learning strategies with business goals and workforce needs.
  • Bachelor's degree in IT, Learning Technologies, Instructional Design, or related field.
  • 3+ years of IT, technology, or product owner experience.
  • 3+ years in a leadership role.
  • 3+ years experience implementing enterprise learning technologies and platforms.
  • 3+ years experience leading cross-functional teams and managing large-scale projects.
  • 3+ years experience managing variable capacity strategies.
  • Master's degree in IT, Learning Technologies, Instructional Design, or related field.
  • Experience leading the deployment of AI-driven learning solutions, including VR/AR technologies and Learning Experience Platforms (LXPs), across the department to enhance engagement, personalization, and performance outcomes.
  • Familiarity with agile methodologies and design thinking in program development.
  • Strong communication, change management, and stakeholder engagement skills.
  • Passion for innovation, inclusion, and continuous improvement in learning.
  • Competitive salaries with incentive and bonus opportunities.
  • Access to learning content on Degreed and other informational platforms.
  • Networking opportunities including access to various Business Resource Groups.
  • Strong and stable ethical business with industry leading pay and benefits.
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