Director of Production

Lifetime Quality Roofing•Columbus, OH

15d

About The Position

The Director of Production will play a critical role in overseeing and optimizing all aspects of our production to improve profitability and customer experience, ensuring efficiency, quality, and scalability as we pursue growth. This position will be responsible for developing and implementing operational strategies, managing key performance indicators, and leading a team of dedicated professionals to achieve our business objectives. Reporting directly to the COO, the Director of Production will work closely with our leadership team to drive efficiency and innovation.

Requirements

Bachelor's degree in Business Administration, Operations Management, or a related field
Proven experience in a senior operations leadership role, preferably within the roofing or construction industry.
Strong understanding of continuous improvement, operational processes, supply chain management, and logistics.
Demonstrated ability to develop and implement operational strategies that drive growth and efficiency.
Excellent leadership and team management skills, with a track record of building and leading high-performing teams.
Ability and desire to dig into process and mine for opportunities and then take those opportunities and drive for results.
Strong analytical, problem-solving, and decision-making abilities, with a focus on data-driven decision-making.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
Knowledge of industry regulations, safety standards, and best practices.
Proficiency in using technology and software tools to enhance operational processes.

Nice To Haves

MBA, advanced degree, or comparable experience preferred.

Responsibilities

Develop and execute operational strategies to improve customer experience and Company profitability.
Lead day-to-day production operations from the front, including, installations, logistics, supply chain, subcontractors, and customer service.
Implement best practices and process improvements to enhance operational efficiency and effectiveness and to reduce costs for scalability.
Develop and implement purchasing strategies to optimize cost, quality, and supplier performance.
Own relationships with existing vendors, assess vendor risks and vendor sourcing.
Collaborate with scheduling team to understand trends and flag capacity constraints in advance.
Monitor production performance metrics and KPIs, identifying areas for improvement and implementing corrective actions as needed.
Lead, mentor, and develop production team, fostering a culture of collaboration, accountability and continuous improvement.
Ensure the right players are in the right positions.
Collaborate with other departments, including sales, marketing, finance, and human resources, to align operational objectives with overall business goals.
Ensure compliance with industry regulations, safety standards, and company policies.
Identify and mitigate operational risks, implementing proactive solutions to address potential challenges.
Drive innovation and technology adoption to enhance operational capabilities and customer experience.
Assist with addressing and resolving any operational issues or customer complaints promptly and effectively.
Monitor market trends and competitor activities to stay ahead of industry developments and opportunities.