Director of Production Operations

Model1 Commercial Vehicles-posted 14 days ago

$125,000 - $165,000/Yr

Full-time • Director

Elkhart, IN

101-250 employees

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

The Director of Production Operations is responsible for leading Model 1’s four Production Centers to achieve high-volume, high-quality output while driving continuous improvement across all operational functions. This role oversees the Production Operations Managers and works closely with cross-functional partners to increase production capacity, standardize processes across locations, and improve operational efficiency and throughput. Through hands-on leadership, strategic planning, and a commitment to operational excellence, the Director ensures that each production hub performs at its highest potential while supporting Model 1’s long-term growth and expansion objectives. This position plays a critical role in shaping consistent production performance, strengthening communication across teams, and ensuring Model 1 continues to deliver exceptional value and service to its customers.

Strategic Leadership & Operational Excellence Lead production operations across Duncan, OK; Elkhart, IN; Summerville, SC; and Chino, CA, ensuring all locations meet production targets and delivery goals.
Develop and execute strategic plans to increase capacity, expand throughput, and improve overall production performance.
Implement standardized processes, workflows, and operating procedures across all production centers.
Partner with OEMs to ensure build quality, correct specifications, and resolution of issues impacting production or customer requirements.
Influence staffing levels, shift structures, and resource allocation to maximize facility output in partnership with local management.
Production Delivery & Scheduling Work with production scheduling and forecasting teams to align staffing, capacity planning, and facility resources with corporate production targets.
Ensure facilities are prepared for customer acceptance appointments, including unit readiness, documentation, and inspection preparation.
Lead or co-lead daily and weekly production meetings to ensure alignment, resolve constraints, and improve on-time delivery performance.
Ensure accurate and reliable production reporting with consistent communication to the executive team and cross-functional partners.
Quality, Customer Acceptance, Safety & Profitability Oversee customer acceptance readiness for fleet and transit deliveries, ensuring all units meet required inspection and acceptance criteria.
Collaborate with local teams to ensure customer acceptance processes are executed consistently and documented properly.
Approve and direct corrective actions for defects identified during customer inspections.
Prioritize rework activities to support customer timelines and reduce cycle time.
Partner with Warranty and Aftermarket teams to review quality trends, warranty claims, rework drivers, and production-related build standards.
Support development and implementation of quality assurance processes and inspection procedures.
Maintain a safe, efficient, and compliant working environment across all production hubs.
Identify cost-saving opportunities in labor utilization, workflow efficiency, rework reduction, and facility operations.
Cross-Functional Collaboration Coordinate internally across Sales, Planning, Warranty, Field Service, and Aftermarket Operations to ensure seamless resolution of customer acceptance findings and inspection-related issues.
Collaborate with Sales and Planning to align customer delivery timelines with operational capacity.
Participate in strategic planning for new facility expansions, equipment needs, and long-term production capabilities.
Serve as an escalation point for operational challenges, OEM specification issues, or customer concerns requiring leadership involvement.
Team Leadership & Development Directly manage and develop the Production Operations Managers at each production hub.
Set performance expectations, provide coaching and feedback, and ensure accountability to KPIs, quality standards, and production goals.
Ensure all production teams execute customer acceptance processes consistently across all sites.
Foster a culture of communication, teamwork, continuous improvement, and professional growth.

10+ years of experience in production operations, automotive upfitting, fleet/commercial vehicles, or related manufacturing environments.
Proven leadership experience managing multi-site operations or high-volume production facilities.
Strong operational discipline with experience in capacity planning, labor forecasting, and process standardization.
Demonstrated ability to drive efficiency, quality, and performance improvements across diverse teams.
Excellent communication and cross-functional leadership skills.
Ability to travel frequently to all production hubs.
Ability to lift up to 50 lbs, stand/walk for extended periods, and work in a shop environment
Valid driver’s license required
Must pass background check and drug screen

Competitive benefits including health insurance, paid holidays, and vacation pay
Continuous training to provide you the opportunity to develop your full potential and be a true business partner
Access to an expansive network of mentors and networking opportunities
Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Operations Director Resume Examples

•

Operations Director Cover Letter Examples

Director of Production Operations

Job Search Resources

Tools

Career Hubs

Guides

Company