Director of Product Operations

Sirona Medical•San Francisco, CA

About The Position

At Sirona Medical , we’re building software that enables physicians to work as fast as they can think. Each year in the U.S., billions of patient images are captured—and nearly all of them are reviewed and diagnosed by radiologists. These specialists are the central hub of diagnostic medicine: over 80% of all healthcare data flows through radiology IT systems . Yet despite their pivotal role, radiologists are overburdened by outdated, fragmented software which limits their efficiency and ultimately the quality and efficiency of care that health systems can provide patients. That’s where Sirona comes in. We’re a San Francisco-based, cloud-native software company with employees around the world. Our deep understanding of both the practice and business of radiology has allowed us to build RadOS —a unified, AI-powered operating system powering the entire radiology workflows. How Sirona Solves the Problem Sirona is uniquely positioned to transform the way radiology is practiced . We're delivering the organizational shift that both individual radiologists and entire practices urgently need: A unified , intuitive, and platform-agnostic solution A streamlined workspace that makes every part of the radiologist’s workflow faster and easier The freedom to read from anywhere, for anyone By cutting clicks, optimizing diagnostic time, and unlocking efficiencies that extend far beyond the reading room into all care settings , Sirona empowers radiologists—and in doing so, we help the entire healthcare system move faster, smarter, and with greater impact on patient outcomes. For more information, please visit https://sironamedical.com/join/ . The Director of Product Operations sits at the heart of how Sirona works. This role owns the operating system that keeps Product, Engineering, and Services aligned and moving forward together, while partnering closely with Go-To-Market (GTM) teams to ensure priorities, releases, and execution land successfully with customers. This is a hands-on leadership role and a growth role. In the near term, this leader will personally run key operating meetings, drive execution rhythms, produce updates, and ensure follow-through. Over time, as Sirona continues to scale, the scope of this role will grow. This growth will include increased strategic influence, expanded ownership, and the opportunity to build and lead a dedicated operations team. This role is foundational to Sirona’s ability to scale and to preserve what makes the company special as it grows. The Director of Product Operations helps transform strategy into action, brings rhythm and clarity to complex systems, and creates the conditions for teams to do their best work together. This role will shape how Sirona collaborates, how decisions get made, and how the company shows up for its customers. If you enjoy building operating systems, partnering deeply with leaders, and creating a culture where execution feels energizing rather than chaotic, this is a rare opportunity to have outsized impact at a fast-growing healthcare technology company. This role is foundational to Sirona’s ability to scale. The Director of Operations ensures that strong strategy translates into strong execution, enabling teams to move faster, make better decisions, and deliver meaningful value to customers. If you enjoy building operating systems, aligning complex organizations, and helping teams do their best work, this is a rare opportunity to have an outsized impact at a growing healthcare technology company. This role reports directly to the Chief Product Officer and partners closely with the VP of Product, Engineering leadership, Enablement, and GTM leadership.

Requirements

8–12+ years of experience in product operations, business operations, program management, or similar roles
Proven experience operating across Product, Engineering, and Services organizations
Experience scaling operating processes in high-growth technology companies
Experience working within Agile software development frameworks (e.g., Scrum, Kanban, SAFe, or hybrid models), with the ability to apply them pragmatically rather than dogmatically
A builder who enjoys creating clarity where there is ambiguity
Energized by being hands-on and close to the work, especially in periods of growth
Comfortable influencing senior leaders without direct authority
Strong communicator who can bring people along, not just enforce process
Highly organized, analytical, and execution-oriented
A culture carrier who models ownership, transparency, and follow-through

Nice To Haves

Background in healthcare or regulated environments is a plus

Responsibilities

KPI & OKR Operating System Own the definition, hygiene, and tracking of KPIs and OKRs for Product, Engineering, and Services
Establish and run quarterly planning, goal-setting, and review processes for these functions
Create visibility into progress, risks, and tradeoffs for executive leadership
Ensure accountability and follow-through without introducing unnecessary overhead Note: This role partners with Go-To-Market teams but does not own GTM KPIs or OKRs.
Release & Readiness Orchestration Own the cross-functional release calendar across Product, Engineering, Services, and Enablement
Define and manage release readiness criteria and sign-off processes
Ensure dependencies are identified early and managed proactively
Run post-release retrospectives to drive continuous improvement
Cross-Functional Execution Cadence Design and run operating rhythms (weekly, monthly, quarterly) that support execution
Ensure decisions are made at the right level and documented clearly
Reduce friction and ambiguity at functional handoffs
Program & Initiative Management Oversee complex, cross-functional initiatives such as: Product releases and readiness programs Beta and innovation partnerships Strategic customer and GTM-adjacent initiatives Internal process transformations
Define success criteria, timelines, and ownership for major initiatives
Ensure initiatives are well-scoped, time-bound, and clearly owned
Continuous Improvement & Agility Identify where current Product, Engineering and Services processes break down
Partner with leaders to improve agility, throughput, and predictability
Introduce lightweight structure where needed to support scale