Director of Product Management

Lexipol LLC • Frisco, TX

7d • $150,000 • Remote

About The Position

At Lexipol, our mission is to create safer communities and empower the individuals on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, corrections, and local government professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference – day in and day out.

The Work
The Solutions Management team leads the organization in product strategy. The product management team is responsible for overseeing the development and success of the company’s products. We function as the fulcrum balancing customer needs with Lexipol’s growth objectives.

We are actively hiring a Director of Product Management to lead the development and lifecycle management of our learning products. The ideal candidate will have a proven SaaS Product Management track record of owning the business strategy, delivering market-leading products, possess strong analytical skills, and excel at driving cross-functional teams towards a common goal. As a Director of Product Management, you will collaborate closely with engineering, design, marketing, and sales, and customer success teams to drive product innovation, market expansion, revenue growth, customer satisfaction, and overall business success.

This is done through working in these areas of focus:

Product Strategy & Innovation
Develop and communicate a clear and compelling product strategy that aligns with company goals, market trends, and customer needs.
Conduct customer and competitive research as part of gathering Voice of the customer information
Host internal strategy and market intelligence sessions
Deliver MRDs and PRDs for product initiatives
Make pricing recommendations to meet revenue and profitability goals
Innovation: Continuously innovate and iterate on products, identifying opportunities for enhancements and features that drive competitive advantage.

Product Development
Product Development: Oversee the end-to-end product development process, from concept to launch, ensuring high-quality products are delivered on time and within budget.
Requirements Definition: Define clear and detailed product requirements, user stories, and use cases that guide the development team and ensure a shared understanding of the product vision.
Metrics and Analysis: Define key performance indicators (KPIs) and use data-driven insights to measure the success of products and identify areas for optimization.
Innovation: Continuously innovate and iterate on products, identifying opportunities for enhancements and features that drive competitive advantage.

Product Road Map
Roadmap Planning: Create and manage the product roadmap, defining prioritization of features, enhancements, and new products based on business value and customer impact.
Market Analysis: Conduct thorough market research, competitive analysis, and customer insights to identify new opportunities, trends, and areas for differentiation.
Test and refine the roadmap.
Identify new areas of organic growth.
Generate market and product requirements and build business case for new ideas.

Execution
Create user personas, user stories, use cases, flowcharts, basic conceptual wireframes, and other documentation as needed to drive forward the software development process.
Work with sales, product & corporate marketing, and customer success leaders to implement the go-to-market plans and create action plans to meet top line revenue targets.
Develop a KPI dashboard to report on and improve product performance .
Collaborate with program manager and work cross-functionally to execute product development initiatives in a timely manner.

Cross Functional Leadership:
Lead and collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to ensure alignment and successful execution of the product strategy.
Collaborate with engineering to guide product development and prioritization, and run alpha, beta, and pilot programs with early-stage products.
Guide the sales team and the customer success team in their efforts in sales, renewals, and upgrades and collaborate with product marketing to improve the customer journey
Collaborate with the product management leadership team to champion our products.
Assist the product management leadership team with reporting and presentations.
Stakeholder Communication: Effectively communicate product updates, progress, and roadmaps to internal stakeholders, external partners, and customers.

M&A support:
Support M&A transactions

Requirements

• Minimum of 7 to 10 years of recent SaaS Product Management experience
• Demonstrated success defining and launching excellent B2B and/or B2G SaaS products
• Executive level written and verbal communication and presentation skills
• Experiencing leveraging AI within technology products
• High comfort level utilizing AI tools
• High intellectual and execution horsepower
• Proven experience in creating product requirements & user stories that provide clear and detailed guidelines for the development team
• Strong understanding of product development methodologies, including Agile and Scrum.
• Exceptional problem-solving skills and ability to make informed decisions in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and influence without direct authority.
• Analytical mindset with proficiency in using data-driven insights to inform product decisions.
• Strong leadership and team management abilities, with experience leading cross-functional teams.
• Strong skills with product management tools and software.
• Excellent teamwork skills

Nice To Haves

• Management Consulting experience is a definite plus
• MBA preferred
• Experience in a role in the public safety market. Knowledge of public safety and emerging trends is highly desirable.
• Certification and experience in agile software development: Agile Scrum Product Owner, Scaled Agile, PMI-ACP
• Pragmatic Marketing Certified

Responsibilities

• Develop and communicate a clear and compelling product strategy that aligns with company goals, market trends, and customer needs.
• Conduct customer and competitive research as part of gathering Voice of the customer information
• Host internal strategy and market intelligence sessions
• Deliver MRDs and PRDs for product initiatives
• Make pricing recommendations to meet revenue and profitability goals
• Continuously innovate and iterate on products, identifying opportunities for enhancements and features that drive competitive advantage.
• Oversee the end-to-end product development process, from concept to launch, ensuring high-quality products are delivered on time and within budget.
• Define clear and detailed product requirements, user stories, and use cases that guide the development team and ensure a shared understanding of the product vision.
• Define key performance indicators (KPIs) and use data-driven insights to measure the success of products and identify areas for optimization.
• Create and manage the product roadmap, defining prioritization of features, enhancements, and new products based on business value and customer impact.
• Conduct thorough market research, competitive analysis, and customer insights to identify new opportunities, trends, and areas for differentiation.
• Test and refine the roadmap.
• Identify new areas of organic growth.
• Generate market and product requirements and build business case for new ideas.
• Create user personas, user stories, use cases, flowcharts, basic conceptual wireframes, and other documentation as needed to drive forward the software development process.
• Work with sales, product & corporate marketing, and customer success leaders to implement the go-to-market plans and create action plans to meet top line revenue targets.
• Develop a KPI dashboard to report on and improve product performance .
• Collaborate with program manager and work cross-functionally to execute product development initiatives in a timely manner.
• Lead and collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to ensure alignment and successful execution of the product strategy.
• Collaborate with engineering to guide product development and prioritization, and run alpha, beta, and pilot programs with early-stage products.
• Guide the sales team and the customer success team in their efforts in sales, renewals, and upgrades and collaborate with product marketing to improve the customer journey
• Collaborate with the product management leadership team to champion our products.
• Assist the product management leadership team with reporting and presentations.
• Effectively communicate product updates, progress, and roadmaps to internal stakeholders, external partners, and customers.
• Support M&A transactions
• Ensure revenue and customer satisfaction goals are met.
• Meet YOY growth targets.
• Maintain or improve NPS scores and KPIs.
• Manage priorities to maximize product and customer outcomes.
• Become a highly functioning teammate that encourages success throughout the organization and mentors and accepts feedback from others.

Benefits

• Lexipol offers a competitive base salary, monthly or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed