National Debt Relief, LLC.-posted 3 months ago
$208,500 - $240,000/Yr
Full-time • Director
251-500 employees

We are looking for a Director of Product Management to lead our growing Digital Product team. This role will oversee multiple Product Managers focused on digital enrollment and client servicing experiences. You will set the vision, strategy, and roadmap for digital products that empower consumers to explore, enroll, and succeed in our program—reducing their reliance on traditional phone-based interactions. This is a unique opportunity to scale digital channels at one of the largest debt relief companies in the U.S., while managing a team that drives meaningful outcomes for both the business and the people we serve.

  • Lead & Grow a Product Team: Manage and mentor a team of Product Managers, fostering their growth while ensuring alignment with company priorities.
  • Define Vision & Strategy: Own the product vision for digital enrollment and servicing, setting clear objectives, KPIs, and roadmaps.
  • Drive Execution at Scale: Partner with engineering, design, and data to deliver high-quality, consumer-grade digital experiences.
  • Balance Discovery & Delivery: Ensure teams are continuously gathering insights, running experiments, and shipping features that improve conversion, retention, and satisfaction.
  • Collaborate Cross-Functionally: Build strong partnerships with Marketing, Sales, Operations, Client Success, Compliance, and other teams to drive adoption and alignment.
  • Measure & Optimize Impact: Define success metrics, monitor performance, and leverage data to iterate and improve.
  • Influence at the Leadership Level: Act as a thought partner to senior leadership, communicating product vision, progress, and results.
  • Bachelors’ degree in a technical discipline (Physics, Applied Mathematics, Statistics, Computer Science, Business, Industrial Engineering or similar) preferred.
  • 10+ years of product management experience, with at least 2–3 years managing and developing Product Managers.
  • Proven success leading digital product teams in consumer-facing tech, fintech, or services.
  • Strong strategic thinking paired with a bias for action—you can set the vision and roll up your sleeves when needed.
  • Deep understanding of product discovery, agile methodologies, and experimentation frameworks.
  • Excellent communication and stakeholder management skills; able to influence executives and cross-functional partners.
  • Analytical and data-driven, with experience using tools like Datadog, FullStory, GTM, or like inform decisions.
  • Experience with React, Next.js, React Native, Mobile Application and/or Salesforce ecosystem.
  • Background in financial services, debt relief, or consumer credit products.
  • Familiarity with funnel optimization, growth product practices, product optimization and self-service enrollment design.
  • Generous Medical, Dental, and Vision Benefits
  • 401(k) with Company Match
  • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
  • 12 weeks Paid Parental Leave
  • Pre-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits Options
  • ASPCA Pet Health Insurance Discount
  • Access to your earned wages at any time before payday
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