Director of Product Architecture (Salesforce & Clinical-Data)

RDI Trials•Los Angeles, CA

168d•Remote

About The Position

We’re the only pure-play IVD CRO with an in-house CLIA lab, a 2 000-site network, and an AI-powered CTMS on Salesforce. Major clients are replacing their legacy CROs with us because we move 3× faster. You’ll be the technical owner of that platform—green-field enough to invent, stable enough to scale.

Requirements

8 + yrs Salesforce engineering—with 3 + yrs as chief/lead architect on multi-cloud orgs (Sales, Service, Platform, Experience).
Designed at least one regulated-data platform (life-sciences, fintech, or health-tech).
Built high-volume integrations (REST / GraphQL / Mulesoft / AWS API Gateway).
Led distributed dev teams (on-shore + off-shore) and enforced CI/CD (Gearset, Copado, SFDX, or similar).
Comfortable translating between CEOs, CRAs, and nurses—equal parts whiteboard and GxP fine print.

Nice To Haves

CTMS, EDC or eCOA experience (Veeva, Cloudbyz, Medidata, Castor, etc.).
Salesforce Health Cloud, Einstein Analytics / CRM-Analytics, Heroku.
OCR / NLP pipelines; Gen-AI prompt engineering.
Previous stint in an early-stage CRO, diagnostics, or med-device startup.

Responsibilities

Own the architecture. Refactor our custom CTMS (Salesforce + Cloudbyz) into a clean, API-driven data layer that fuels Castor EDC, OCR pipelines, and BI.
Lead the build/SDLC. Run a hybrid team—1 internal admin, 3–4 offshore devs, a UX agency—and institute Git-based DevOps, test automation, and release gates.
Integrations & data governance. Design secure flows for PHI, e-source, adjudication panel, and future AI modules; own HIPAA/SOX/SOC2 controls.
Product strategy. Partner with Conall on roadmap (site-identification AI, nurse-CRA dashboards, sponsor portals).
Mentor & evangelize. Level-up CRAs and project associates so they live the data model, not work around it.

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