Director of Practice Operations

Best Care•Omaha, NE

2d•Onsite

About The Position

Why work for Nebraska Methodist Health System? At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in. Job Summary: Location: Methodist Physicians Clinic - Colon & Rectal Surgery Address: 9850 Nicholas Street, Suite 100 - Omaha, NE Work Schedule: Monday through Friday, hours between 8am - 5pm Has overall responsibility for managing multiple clinics and operations.

Requirements

Bachelors Degree or significant progress toward Bachelor's degree in Business or Health related field required.
Minimum of 5 years of progressive experience in healthcare management.
Strong verbal communication skills including large group presentation skills.
Strong written communication skills including report creation and presentation.
Ability to be driven with independent work assignment management and prioritization skills.
Strong organizational and interpersonal skills and self-motivated.
Proficiency with Microsoft Office software products Outlook, Excel, Word and PowerPoint.
Demonstrates strong physician relation and recruiting skills.
Ability to identify opportunities an commit to the continuous improvement of services.
Ability to establish performance standards, appraise staff accomplishments and needs for improvement and take action to reward, counsel, develop and promote/terminate employees as appropriate.
Ability to manage the budgetary process including preparing and justifying costs, adjusting expenditures and planning for work/census fluctuations.
Ability to formulate effective strategies consistent with work operations and the goals/mission of the organization.
Knowledge of healthcare delivery processes, business growth strategies and basic finance principles.

Nice To Haves

Master's degree preferred.
Previous multi-provider discipline experience preferred.
Prior experience in planning and implementing program financial planning, budget and operations oversight preferred.
American Heart Association or American Red Cross Basic Life Support (BLS) preferred.

Responsibilities

Oversees multi clinic operations on a daily basis to ensure that every patient has a quality experience.
Performs management duties, such as hiring, training, coaching, counseling, mentoring, corrective action, terminations, and evaluations, to ensure competent staff within the clinic.
Oversees and develops the budget for multiple cost centers to ensure operational efficiency.
Works with Marketing and develops, executes and maintains program developments.
Works collaboratively and maintains relationships with medical staff, administration, staff and vendors to carry out the goals and objectives outlined in the strategic plan.
Works in coordination with the President to facilitate in the development of new practice relationships and the expansion of new business by networking and public speaking.
Develops both strategic short-term and long-term planning initiatives to include the active involvement of physicians, management, and Methodist Health System leadership representatives. This will be accomplished by understanding the strategic direction and offering input which supports and exemplifies the MPC mission, vision and core values.
Assists in the development and business initiatives and organizational skills.
Serves as the primary contact/liaison for the coordination and implementation of business initiatives (i.e., information systems, facilities planning, etc.).
Ensures the implementation of administrative/physician policies and procedures within each of the clinic sites which are consistent with overall direction established by MPC.
Provides leadership to ensure quality patient care and excellent customer service. This will be accomplished through the timely resolution of problems, effective communication of business objectives and policy changes, timely implementation of MPC policy and procedures, and appropriate utilization of MHS Corporate resources.
Participates in mandatory in-services and/or CE programs as mandated by policies and procedures/external agencies and as directed by management.
Follows and understands the mission, vision, core values, Employee Standards of Behavior and company policies/procedures.
Other duties as assigned.