Director of Practice Management

Banner Health • Mesa, AZ

2d • Onsite

About The Position

Help lead health care into the future. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at Banner Health. Banner Medical Group seeks an experienced Director of Practice Management to optimize referral management and care connectivity across our BMG network. You'll oversee business operations, strategic planning, and capital development while collaborating with front-line staff, physician leaders, and executives to identify barriers and drive improvements in connection rates between specialties, primary care, and system partners. As a trusted consultant and relationship-builder, you'll present data-driven solutions and lead a team of three to enhance patient care navigation. This role requires exceptional interpersonal skills, strategic vision, and the ability to foster positive relationships throughout our business community. Join us to make a meaningful impact on how our employed physicians deliver seamless, connected care. Location: This position has a home base a Banner Mesa Corporate (525 W Brown Rd. Mesa, AZ 85201) and has the expectation to round at multiple clinics across the Phoenix region Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package. At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care. POSITION SUMMARY This position is responsible for the overall leadership of regional employed physicians’ practices. Leadership responsibilities include oversight of business operations, capital purchases, strategic planning and development, and facilitating a positive image of the practices within the business community. This position serves as a resource for the organization’s employed physician practices to address clinic practice and facility issues.

Requirements

• Must possess a strong knowledge of business and/ or healthcare administration as normally obtained through the completion of a bachelor’s degree in business administration or health services administration.
• Must possess a strong knowledge and understanding of healthcare management as normally demonstrated through at least five years of healthcare management experience.
• Must possess the ability to simultaneously address multiple projects, demands and issues.
• Requires excellent written and verbal communication skills as well as planning, organizational and conceptual skills.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

• Additional related education and/or experience preferred.

Responsibilities

• Provides leadership for the organization’s medical group that contributes to the growth of the organization and positioning as a market leader with employees and the community.
• Assures financial stewardship in both operational and capital acquisition processes. Establishes performance measures, assess accomplishments, and evaluate operations. Works with medical group leadership team to identify revenue opportunities, as well as evaluate and implement cost management strategies.
• Promotes high quality of service in all areas of responsibility. Supports process improvements that enhance provision of clinical services, outcomes and patient throughput. Together with the medical group leadership team and other organizational leaders, oversees an organizational structure that assures effective and efficient delivery of patient care in all areas of responsibility.
• Fosters a culture of employee engagement and service excellence. Role models behaviors congruent with the organization’s principles and values. Establishes high performance standards for service outcomes and works with leadership team to meet standards. Matches service delivery with service expectations, managing service improvement opportunities and sets the standard for a culture of recognition and celebration.
• Ensures that safety is a priority in design and redesign of new practices and services and allocates financial, informational and physical resources for improvement activities.
• Focuses on partnering with other departments within the organization to improve delivery of patient care through employed physician practices, increase revenue potential and decrease costs.
• This position serves as a leader for business health services and is responsible for developing the areas of responsibility to fit the organization’s mission, vision and values and ensure operational goals are clearly communicated and measured. This position has administrative responsibility for designated physician practices. Collaboration within an integrated healthcare system, including working with centralized system service departments, health plans, leadership teams is required.

Benefits

• Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.
• In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.
• We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees