Made In Cookware-posted 2 months ago
Full-time • Director
Austin, TX
51-100 employees

We are seeking a Director of Planning to lead our demand and supply planning function in support of a rapidly growing omnichannel business. This role will own the planning process across domestic/international ecommerce, wholesale, marketplace, and B2B channels, ensuring we have the right product in the right place at the right time. The Director of Planning will oversee a team of planners while also remaining hands-on, capable of digging into data and solving urgent business challenges. This leader will drive the integration of demand forecasting, supply planning, inventory allocation, and purchasing, ensuring that our planning function scales effectively with the business.

  • Lead and mentor a team of demand and supply planners, fostering a culture of accountability, collaboration, and continuous improvement.
  • Set priorities and align the team’s activities with company growth goals across multiple sales channels.
  • Own the end-to-end demand planning process, ensuring forecasts are accurate, timely, and aligned across all sales channels.
  • Partner with sales leaders to capture demand signals and adjust forecasts for new initiatives, promotions, new product launches, and shifting market trends.
  • Communicate forecast assumptions and risks clearly to senior leadership.
  • Oversee supply planning to ensure production and inventory availability meet forecasted demand while balancing working capital considerations.
  • Partner closely with suppliers to ensure on time fulfillment and manage against production risks.
  • Lead the purchasing process from suppliers, collaborating closely with Finance to manage working capital and purchasing cadence.
  • Maintain strong supplier relationships and ensure clear prioritization across product lines and channels.
  • Own the inventory allocation process across domestic and international fulfillment centers, ensuring optimal distribution of inventory to support service level targets and channel growth.
  • Monitor inventory levels, identify risks/opportunities, and implement corrective actions when needed.
  • Serve as the central link between Sales, Marketing, Product Development, Sourcing, Operations, and Finance to align planning decisions with overall business goals.
  • Provide data-driven insights to support strategic decision-making.
  • Leverage BI/reporting tools (e.g., Looker) to monitor KPIs, track forecast accuracy, and drive performance improvements.
  • Identify and implement scalable planning processes, systems, and tools to support high-growth expansion across multiple channels.
  • 8+ years of experience in demand and supply planning within a high-growth, omnichannel brand, with significant direct-to-consumer experience.
  • Proven leadership experience managing and developing planning teams.
  • Strong background in purchasing, supplier management, and working capital optimization.
  • Experience with inventory allocation across multi-node fulfillment networks (domestic and international).
  • Experience developing and executing inventory allocation strategies across omnichannel businesses.
  • Highly analytical, metrics-driven, and comfortable working with BI tools such as Looker (or similar).
  • Exceptional communication and collaboration skills, with the ability to influence at all levels of the organization.
  • Agile and resilient - brings focus and impact in a fast-paced, evolving environment.
  • Experience in consumer products with seasonal demand variability.
  • Track record of building scalable planning processes, systems, and teams during periods of rapid growth.
  • Strong understanding of wholesale dynamics in addition to ecommerce.
  • Competitive salary, stock options, 401k, healthcare benefits (including fertility and family-building care, mental health therapy, teladoc virtual health access along with HSA and FSA plans) and free and discounted cookware.
  • A people-centric workplace with flexible time off.
  • A vibrant, lively office space in the heart of South Austin which includes our onsite studio kitchen.
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