Director of Personal Counseling and Student Support - Berkshire Community College

Berkshire Community College•Pittsfield, MA

72d•$90,000 - $100,000

About The Position

Berkshire Community College is seeking a compassionate, collaborative, and experienced Director of Personal Counseling and Student Support to lead the delivery of high-quality mental health and wellness services for a diverse student body. Reporting to the Dean of Students, the Director provides individual counseling, supervises program staff, and develops innovative initiatives that promote student well-being, resilience, and academic success. As the primary point of contact for crisis management and behavioral interventions, the Director coordinates trauma-informed responses and serves as a designated backup to the Dean of Students. This role also collaborates with key campus stakeholders, including the Title IX Coordinator, to support prevention and awareness programming related to sexual assault, domestic violence, dating violence, and stalking. The Director works closely with departments across campus and community partners to design, implement, and evaluate inclusive, evidence-informed wellness strategies that align with broader student success efforts. This position requires strategic leadership, clinical expertise, and a deep understanding of student mental health needs within a higher education setting.

Requirements

Master's degree in Mental Health Counseling, Clinical Social Work, or Clinical Psychology.
Full licensure in the Commonwealth of Massachusetts as a Licensed Mental Health Counselor (LMHC), Licensed Independent Clinical Social Worker (LICSW), or licensed doctoral-level psychologist.
7-10 years of post-master's clinical experience in psychological counseling, risk assessment, crisis intervention and program development.
Past supervision of experience of staff member and/or clinicians.
Demonstrated experience supporting a diverse student population.
Strong interpersonal, organizational, communication, and presentation skills.
Commitment to promoting equity, diversity, inclusion, and trauma-informed practices
Demonstrated expertise in managing mental health crises, and crisis intervention protocols.

Nice To Haves

Experience working in a college or university counseling center.
Background in case management and crisis response within a higher education setting.
Familiarity with electronic health records or case management software.
Project management experience in wellness or mental health initiatives.
Bilingual or multilingual proficiency.

Responsibilities

Supervise and deliver individual and group counseling for students experiencing anxiety, depression, trauma, identity concerns, academic stress, and adjustment challenges.
Conduct clinical assessments, develop care plans, and coordinate referrals to on-campus and community mental health resources.
Oversee crisis intervention efforts, including risk assessments and coordination of care during mental health emergencies.
Provide strategic leadership and clinical consultation as a key member of the CARE Team (Behavioral Assessment Team) on student concerns and intervention planning.
Collaborate with the Title IX Coordinator on trauma-informed education, awareness campaigns, and response efforts related to sexual assault, domestic violence, and gender-based violence.
Advise faculty, staff, and senior leadership on student mental health and support the development of a trauma-informed, equity-centered campus culture.
Lead and maintain partnerships with local agencies to coordinate support services and referrals; manage formal agreements (MOUs/MOAs) to align with institutional goals.
Design, implement, and assess wellness programs, campus-wide events, and psychoeducational workshops on stress management, self-care, suicide prevention, and emotional well-being.
Oversee campus-wide wellness initiatives that promote resilience, healthy habits, and holistic student development.
Serve as the primary liaison to campus departments, including Academic Affairs and Student Engagement, to integrate wellness into student success strategies.
Lead mental health awareness campaigns, social media outreach, and events aligned with national observances to reduce stigma and promote help-seeking.
Provide supervision and mentorship to full-time, part-time, contracted, and intern staff within the personal counseling and student support services unit.
Consult with Counseling Team members on complex cases and coordinate with legal counsel as needed to mitigate institutional risk.
Ensure accurate and confidential recordkeeping in compliance with FERPA, HIPAA, and professional ethical standards.
Track and analyze trends in student mental health and service utilization; present data to inform planning, resource development, and continuous improvement.
Availability to work evenings and weekends as needed.