Director of Person-Centered Services
About The Position
At Richmond Community Services (RCS), person-centered practice is not a philosophy on paper—it is how we honor dignity, choice, and meaningful lives every day. We are seeking an experienced, visionary Director of Person-Centered Services to lead, strengthen, and evolve our clinical and recreational services for adults with intellectual and developmental disabilities. This is a high-impact leadership role for a clinical professional who understands how to translate person-centered values into strong systems, excellent documentation, regulatory compliance, and exceptional outcomes for the people we support.
Requirements
- Master’s degree in a health-related field (required)
- Minimum of five (5) years of experience providing services to adults with intellectual and developmental disabilities
- At least three (3) years of management or supervisory experience in a clinical or human services setting
- Strong experience with person-centered planning and positive behavioral supports
- Demonstrated ability to support individuals with complex needs, including dual diagnoses, behavioral health challenges, and brain injuries
- Excellent leadership, coaching, and systems-thinking skills
- Ability to build strong relationships with staff, families, and external partners
- Strong commitment to the mission, values, and rights of people supported
- Valid driver’s license and access to a personal vehicle for travel between agency sites
Responsibilities
- Provide strategic oversight and clinical leadership to QIDPs, Behavioral Intervention Specialists (BIS), and Recreation staff
- Strengthen person-centered systems, policies, training, and practices across Residential and Clinical Services
- Ensure timely, accurate completion and submission of all compliance documentation, including CFAs, Goals & Objectives, and Protective Oversight Plans
- Monitor service delivery and documentation to ensure alignment with state regulations, agency standards, and person-centered principles
- Conduct site visits to assess quality, compliance, and effectiveness of services
- Partner with Workforce Development to enhance training and support new hire orientation on person-centered services
- Oversee and elevate recreational services, ensuring programming promotes meaningful engagement, independence, socialization, and community inclusion
- Guide the development of individualized recreation plans aligned with interests, abilities, and life goals
- Coach, mentor, and support clinical staff through team meetings, case reviews, and ongoing training
- Collaborate with internal leaders, families, advocates, consultants, and community partners to ensure coordinated, person-centered supports
- Serve as a subject matter expert on person-centered services and evidence-based practices
- Actively participate in Human Rights, Individual Safety, and agency committees
- Model and uphold the mission, vision, and values of RCS in all decision-making and interactions
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
101-250 employees
