Director of Patient Wellness

Star Sleep, LLC•Corinth, TX

11d•Onsite

About The Position

Star Sleep & Wellness is growing, and we're seeking a director to support our Denton Clinical Team Members! The ideal candidate would align with our mission and values and have an affinity for cultivating professional relationships.

Requirements

Reputation: Our reputation is everything. Every interaction should reflect our commitment to excellence.
Adaptability: We’re always evolving. Embrace change, let go of old habits, and use past experiences to shape the future.
Goal-Oriented: Stay focused on achieving personal and team goals, fueled by purpose and possibilities.
Teamwork: Go above and beyond for your colleagues. Put the team first and do whatever it takes to ensure patient satisfaction.
Integrity: Honor your commitments. Consistency builds trust, and we rely on each other to follow through.
Above all, we are looking for someone who is eager to provide an outstanding patient experience and grow alongside us, regardless of previous experience.
Supervisory: 2 years (Required)

Responsibilities

Provide day‑to‑day support for the team while balancing hands‑on involvement with director‑level responsibilities.
Lead, coach, and develop team members to ensure high performance and accountability.
Hold performance conversations as needed and foster a positive, growth‑focused culture.
Participate in weekly meetings and check‑ins to review progress, challenges, and goals.
Take full ownership of the location, ensuring smooth operations and a strong patient experience.
Step in as a clinical team member when needed to ensure coverage, maintain continuity of care, and support high‑quality patient service.
Oversee and monitor the patient appointment schedule to ensure efficiency, accuracy, and quality of care.
Maintain quality control for appointments, chart notes, and clinical workflows.
Ensure all operational processes run effectively and identify opportunities for improvement.
Manage reports, metrics, and performance data to inform decisions and drive growth.
Maintain and manage location laboratory supplies and sleep test inventory.
Oversee invoice verification and coordinate payment requests.
Support financial tracking and resource planning to keep the location operating efficiently.
Contribute to growing the business by identifying opportunities to enhance performance, patient experience, and operational effectiveness.
Use metrics to drive decision‑making and continuously improve outcomes.
Serve as a confident leader who protects the patient experience while helping the team achieve strong results.