Director of Partner and Program Management Sports

Electronic Arts-posted about 1 year ago
$170,500 - $259,300/Yr
Full-time • Director
Austin, TX
501-1,000 employees
Publishing Industries
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The Director of Partner and Program Management at Electronic Arts is a pivotal role within the Fan Growth organization, focusing on enhancing player experiences and optimizing studio relationships. This position involves leading a dynamic team to develop and implement strategies that align with studio objectives and improve overall game integration and support for major sports titles. The director will collaborate with various teams to ensure effective communication and alignment of business priorities, while also advocating for the needs of both studios and players.

  • Build relationships with Entertainment Studios to understand their business, vision, and goals for growth.
  • Succinctly convey Fan Growth's competitive advantage and how our products and customer experience focus will grow revenue.
  • Communicate and negotiate ways to improve experiences by connecting Fan Growth opportunities, products and services with studio objectives and global fan needs.
  • Lead your team to document opportunities, integrate features into product briefs, and create operating plans across Fan Growth, studio, or any other contributing team.
  • Facilitate any issues or concerns studios may have with products or services and arbitrate resolution.
  • Through team drive plans for Fan Care, Identity and Loyalty activities related to game release schedules.
  • Through team track release and live service health of a title you support.
  • Gain insight from the Experience Integration team on success and areas of improvement within the game.
  • Build strong and effective relationships at the studio, within Fan Growth and across EA.
  • Keep a pulse on studio and EA goals and roadmaps and communicate them back to Fan Growth.
  • Know the technical and non-technical experience solutions available to our stakeholders and can successfully communicate them to our partner stakeholders.
  • Ask thought-provoking questions to understand how to achieve success with our internal and external partners.
  • Connect the dots between what's happening in the business to how it impacts studios or players.
  • Track plans and changes to the game or game integration to communicate impact to all stakeholders.
  • Expert at working with others and effective meeting facilitator.
  • Strong communicator with the ability to articulate complex issues via written or verbal communications.
  • Leadership skills in managing complex cross-functional teams and engaging others.
  • Analytical problem solver with attention to detail and critical thinking skills.
  • Familiarity with the game development lifecycle and strong in post-launch reporting, planning, and monitoring.
  • Deep knowledge of game studio structure and associated games.
  • Experience in the gaming industry and customer experience organizations.
  • Passion for EA Sports games.
  • Paid time off (3 weeks per year to start)
  • 80 hours per year of sick time
  • 16 paid company holidays per year
  • 10 weeks paid time off to bond with baby
  • Medical, dental, and vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Program Director Resume Examples
•
Program Director Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service