The Director of Overdose & Infectious Disease

The Centers•Cleveland, OH

11d•Hybrid

About The Position

The Director of Overdose & Infectious Disease is responsible for overseeing all aspects of the organization's harm reduction program. This role encompasses administrative oversight of the opioid harm reduction initiative, coordination across various departments to meet project objectives, and facilitation of service integration among agency programs and community providers. The Director will contribute to policy development and ensure compliance with relevant regulations and standards while assuming both clinical and supervisory responsibilities for the program.

Requirements

Master's degree in Social Work, Counseling, or a related behavioral health field
A minimum of three years of relevant experience in a non-profit, health-related organization, including a senior management role
Active Ohio independent license (LISW-S, LPCC-S, IMFT)
At least three years of successful experience managing both mental health and chemical health services
Commitment to fostering belonging and creating an inclusive work and learning environment
Clinical Acumen: Strong knowledge of mental illness and substance use disorders; effective program management and clinical intervention skills
Situational Leader: Ability to adjust leadership style to meet the readiness level of each team member; enables and empowers team members to develop their competency and commitment in completing goals and tasks; creates an environment of trust and mutual respect and sets an example for other leaders in the organization
Communication Skills: Excellent verbal and written communication ability, effectively conveying complex clinical information to diverse audiences
Financial Acumen: Competence in budget development and management; ability to interpret financial reports
Analytical Skills: Strong problem-solving skills; adept at using data to inform decision-making
Strategic Thinking: Ability to set priorities, anticipate challenges, and align plans with organizational goals
Independent Judgment: Confident in making decisions based on operational goals and key performance indicators

Nice To Haves

Experience in community leadership for chemical and mental health services
Dual licensure in mental health and addictions is strongly desired

Responsibilities

Coordinate with relevant constituencies at The Centers, including Syringe Exchange Program leaders, Substance Use Disorder teams, Medication Assisted Treatment teams, HIV services, and Primary Care to enhance the impact of harm reduction services
Review, develop, and implement harm reduction best practices, including Linkage to Care Services
Assess and analyze community data to inform and drive program strategies
Build and maintain an integrated continuum of care across all service offerings
Employ quality and process improvement methodologies to enhance client services and operational workflows
Provide clinical supervision to Peer Support Specialists and Substance Use Service teams
Review and approve care plans and service plans to ensure compliance with licensure requirements and support effective billing practices
Monitor client satisfaction through ongoing feedback and performance assessments
Ensure all documentation adheres to Medicaid, HRSA, and organizational standards for billing and clinical integrity
Develop and enforce compliance plans and procedures across all service locations
Partner with key stakeholders to guarantee compliance with regulatory, licensing, and funding agencies, including SAMHSA, OhioMAS, the Ohio Department of Medicaid (ODM), accreditation authorities, and the ADAMHA Board
Collaborate with senior leadership and Quality and Compliance teams to design performance measures, prepare for audits, and implement corrective actions as necessary
Lead recruitment, recognition, and retention strategies to foster a motivated and diverse workforce
Cultivate a communication system that ensures staff receive timely information to achieve operational objectives
Maintain an open-door policy, providing regular feedback and professional development opportunities
Provide oversight to Overdose & Infectious Disease Prevention team
Lead the development of a sustainability plan to continue opioid harm reduction services post-SAMHSA grant funding
Actively represent the organization in community meetings, trainings, and collaborations to promote a positive organizational image
Travel within the community is expected to comprise approximately 30-40% of this role
Maintain and manage the system database, including generating standard and ad hoc reports
Stay current with developments in the field by engaging in professional literature, conferences, and seminars
Assume additional responsibilities and special projects as required

Benefits

Choice of medical and dental plans
Vision coverage
Health Savings Account (HSA)
Flexible Spending Account for Health and Dependent Care
Calm Subscription
Short and Long-term Disability
Life Insurance
401(k) Retirement Plan with 5% employer contribution (begins first of month following nine months of service)
9 paid holidays including New Year's Day, MLK Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, and Christmas Day
1 floating holiday of your choice annually
Executive coaching to support your leadership growth
Employee Assistance Program