Director of Outpatient Services

Erlanger Behavioral Health Hospital • Chattanooga, TN

243d

About The Position

Join our team as a Director of Outpatient Services at Erlanger Behavioral Health! Located in Chattanooga, Tennessee, our 144-bed treatment center offers superior psychiatric and addiction services to individuals of all ages. Specializing in exceptional mental health care for various age groups, we cater to adolescent patients aged 12+ and older adults. If you're passionate about making a difference in the lives of those in need through compassionate therapeutic practices and thrive in a supportive team environment that fosters learning and growth, this position is perfect for you! Apply now! Erlanger Behavioral Health provides a comprehensive benefits package for our team members.

Requirements

• Master's Degree in a behavioral health field required.
• Four or more years' experience working in behavioral health.
• Two or more years' management experience required.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

Responsibilities

• Plan and implement program goals, objectives, personnel, resources and equipment.
• Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
• Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits.
• Direct counselors, clinical staff or other facility/clinic staff involved in the delivery of services through the program.
• Provide management and oversight for the facility outpatient program.
• Manage staff including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
• Develop and assist with the development and implementation of policies and procedures consistent with those of the hospital.
• Ensure that the unit maintains compliance with standards, laws and certification standards, including those established by JCAHO, Medicare and other regulatory agencies.
• Supervise the maintenance of patient records to ensure required quality documentation and compliance with policies and procedures.
• Make recommendations for, develop, and carry out improvements to the program to meet changing mission parameters and requirements.
• Demonstrate a positive, empathetic and professional attitude towards customers always.
• Acknowledge and work to resolve complaints when patient needs are not met.
• Recognize that patient safety is a top priority.

Benefits

• Comprehensive medical, dental, and vision insurance plans.
• Generous PTO policies to support work-life balance.
• Enjoy discounts across a wide range of products and services through our Employee Discount Program.
• Access to our Employee Disaster Assistance Program for unforeseen circumstances.
• Participate in the Acadia Healthcare 401(k) plan with robust investment options.
• Benefit from an excellent training program to enhance your skills.
• Experience professional growth opportunities unparalleled in the industry, within a national network of hospitals and facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree