Director of Outpatient Services - San Jose
About The Position
San Jose Behavioral Health Hospital is seeking an experienced Director of Outpatient Services to lead our vast outpatient program. The ideal candidate will be a fully-licensed clinician that can provide clinical supervision in the state of California . Who We Are San Jose Behavioral Health Hospital is a 133-bed inpatient facility in Silicon Valley offering evidence-based care for adults and adolescents, with outpatient options including an Intensive Outpatient Program (IOP) and a Partial Hospitalization Program (PHP). Why Join UsJoin a mission-driven team dedicated to making a real impact in behavioral health. At San Jose Behavioral Health Hospital, you’ll work alongside experienced clinicians in a collaborative environment where your expertise is valued and your work helps patients build healthier futures. We offer a competetive annual salary up to $144,914 to accompany our robust benefit package. Why You’ll Love This Role We know top talent deserves top rewards. Here’s what you’ll enjoy: Relocation Assistance- We’ll support your move with a generous relocation package. Professional Growth & Career Pathing - your development is our priority. Executive Mentorship – Paired with a corporate clinical support from day one Competitive Salary & Bonuses Comprehensive Health Benefits - Medical, dental, vision, 401(k) with Company Match Generous PTO - Includes vacation, holidays, extended sick leave, and mental health days. Industry-Leading Training & Support - You’ll be paired with a corporate clinical mentor from day one.
Requirements
- Required to be a Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PsyD, PhD.
- Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
- Experience with PHP and IOP levels of care strongly preferred.
- Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD
- Supervises a team of employees
Nice To Haves
- Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers.
Responsibilities
- Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
- Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
- Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
- Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
- Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
- Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
- Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.
- Hire, onboard, and retain a high-performing team
- Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.
- Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws).
- Develop and assist with the development and implementation of policies and procedures.
- Ensure accurate and timely documentation of patient records and services delivered.
Benefits
- Relocation Assistance
- Professional Growth & Career Pathing
- Executive Mentorship
- Competitive Salary & Bonuses
- Comprehensive Health Benefits - Medical, dental, vision, 401(k) with Company Match
- Generous PTO - Includes vacation, holidays, extended sick leave, and mental health days.
- Industry-Leading Training & Support
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What This Job Offers
Job Type
Full-time
Career Level
Director
