Director of Outpatient Services

Acadia HealthcareFt. Myers, FL
6d

About The Position

Overview Lead With Purpose. Transform Behavioral Health Care. Are you an experienced, mission-driven clinical leader ready to shape care at the Director level? Join Park Royal Hospital to become part of Acadia Healthcare - the nation’s largest stand-alone provider of mental health and addiction treatment. About Park Royal Hospital Acadia Healthcare is seeking a strategic and mission-driven Director of Outpatient Services. Why You’ll Love This Role We know top talent deserves top rewards. Here’s what you’ll enjoy: Relocation Assistance- We’ll support your move with a generous relocation package. Professional Growth & Career Pathing - your development is our priority. Executive Mentorship – Paired with a corporate clinical support from day one Competitive Salary & Bonuses Comprehensive Health Benefits - Medical, dental, vision, 401(k) with Company Match Generous PTO - Includes vacation, holidays, extended sick leave, and mental health days. Industry-Leading Training & Support - You’ll be paired with a corporate clinical mentor from day one. PURPOSE STATEMENT: The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility’s partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality – by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care.

Requirements

  • Required to be a Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PsyD, PhD.
  • Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.

Nice To Haves

  • Experience with PHP and IOP levels of care strongly preferred.
  • Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers.

Responsibilities

  • Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
  • Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
  • Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
  • Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
  • Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
  • Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs.
  • Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
  • Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.
  • Hire, onboard, and retain a high-performing team
  • Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.
  • Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws).
  • Develop and assist with the development and implementation of policies and procedures.
  • Ensure accurate and timely documentation of patient records and services delivered.

Benefits

  • Relocation Assistance
  • Professional Growth & Career Pathing
  • Executive Mentorship
  • Competitive Salary & Bonuses
  • Comprehensive Health Benefits - Medical, dental, vision, 401(k) with Company Match
  • Generous PTO - Includes vacation, holidays, extended sick leave, and mental health days.
  • Industry-Leading Training & Support
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