Director of Outpatient Services -

Rebound Behavioral HealthLancaster, SC
264d

About The Position

Rebound Behavioral Health is a 63-bed adult inpatient psychiatric and substance abuse treatment facility nestled in a peaceful wooded estate between Charlotte, NC and Lancaster, SC. Rebound Behavioral Health also offers IOP, PHP, and Detox. The position is responsible for day-to-day operational management of clinical support activities and functions.

Requirements

  • Master's Degree in a behavioral health field required.
  • Four or more years' experience working in behavioral health.
  • Two or more years' management experience required.
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.

Responsibilities

  • Plan and implement program goals, objectives, personnel, resources and equipment.
  • Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility.
  • Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits.
  • Direct counselors, clinical staff or other facility/clinic staff involved in the delivery of services through the program.
  • Provide management and oversight for the facility outpatient program.
  • Manage staff including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
  • Develop and assist with the development and implementation of policies and procedures consistent with those of the hospital.
  • Ensure compliance with standards, laws and certification standards, including those established by JCAHO, Medicare and other regulatory agencies.
  • Supervise the maintenance of patient records to ensure required quality documentation and compliance with policies and procedures.
  • Make recommendations for, develop, and carry out improvements to the program to meet changing mission parameters and requirements.
  • Demonstrate a positive, empathetic and professional attitude towards customers always.
  • Acknowledge and work to resolve complaints when patient needs are not met.
  • Recognize that patient safety is a top priority.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Hospitals

Education Level

Master's degree

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