Director of Outpatient Behavioral Health

Downtown Emergency Service Center • Seattle, WA

453d • $137,681 - $155,771

About The Position

The Outpatient Behavioral Health Director is a leadership role within DESC's Clinical department, responsible for overseeing outpatient behavioral health activities and managing a team of senior managers and clinic staff. This position plays a crucial role in promoting integration between clinical, medical, and housing programs, ensuring high-quality service delivery to individuals with serious behavioral health conditions, many of whom have experienced homelessness. The director will collaborate with various departments to implement agency initiatives, maintain compliance with regulatory standards, and foster a culture of diversity, equity, and inclusion within the organization.

Requirements

• Eligible for a Licensed AAC credential or any other superseding credential that meets RCW 71.05.020 requirements to act as a Mental Health Professional.
• Master's degree in social work, psychology or other relevant behavioral science.
• Five or more years' experience providing services to chronically homeless adult population, mental illness, substance abuse, and chronic health conditions.
• Five or more years' supervisory/management experience in social service setting with staff providing direct services to clients.
• Proven experience in planning and managing clinical programs.
• Strong understanding of DEI work and how it is implemented throughout clinical work.
• Demonstrated ability to drive project-related activities.
• Knowledge of relevant state and local regulatory guidelines.
• Ability to manage and lead practice improvement initiatives.
• Strong organization and time management skills and ability to effectively manage multiple competing priorities.
• Excellent written and oral communication skills, including ability to articulate complex concepts.
• Ability to communicate and work effectively with staff from various backgrounds.
• Commitment to key principles of Housing First and harm reduction.

Nice To Haves

• Previous DESC supervisory experience.
• Program/Project Management experience.
• Previous experience leading, managing, coaching, and developing direct reports.

Responsibilities

• Provide oversight of DESC's outpatient behavioral health activities and all assigned programs.
• Supervise Senior Managers in the division as well as relevant clinic managers and division support staff.
• Collaborate with other DESC departments to operate the clinic sites; collaborate with Harborview Medical Center on joint operational issues at clinic sites.
• Develop implementation strategies and execute launch of agency initiatives in the Clinical department in conjunction with the Sr. Director of Clinical Programs.
• Collaboratively coach and advise Senior Clinical Program Manager team and coordinators, focusing on the day-to-day operations of each program.
• Assist in overseeing operating procedures and duties for clinical programs in concert with relevant staff in various departments.
• Closely collaborate with Quality and Information Management, Medical, and other departments to advance agency-wide healthcare integration priorities across the clinical programs.
• Incorporate a thorough equity framework for all aspects of work across the Clinical departments in conjunction with DESC equity leaders.
• Develop, improve, and implement training across the clinical department and when appropriate across the agency.
• Support and assist supervisors, project, and program managers to troubleshoot and solve issues related to IS or facilities/maintenance.
• Maintain a working knowledge of contracts and compliance issues, data reporting, and understanding financial models.
• Help facilitate meetings to ensure that all critical incidents related to staff and client assaults are being reviewed and receiving appropriate follow-up.

Benefits

• Dental insurance
• Life insurance
• Long-term disability insurance
• Medical insurance
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• ORCA card subsidy
• Paid Time Off (34 days per year)
• Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Ambulatory Health Care Services
• Education Level: Master's degree
• Number of Employees: 101-250 employees