Director of Organizational Programs and Policy - Property Management / Real Estate
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About The Position
Pratum is seeking a highly organized, resourceful, and collaborative Director of Organizational Programs and Policy to serve as a key member of the leadership team, responsible for driving operational efficiencies, aligning departmental priorities, and ensuring the seamless execution of strategic initiatives. This role will oversee the optimization of workflows that will streamline daily operations and foster collaboration across departments to enhance productivity and service excellence. Among other key responsibilities and initiatives, the role will lead the development, consolidation, and maintenance of Standard Operating Procedures (SOPs) across all business functions. This role is pivotal in ensuring operational consistency, regulatory compliance, and knowledge sharing across our company. The ideal candidate will be a strategic thinker and a skilled communicator with deep experience in multi-family property management operations and a strong command of tools such as SharePoint, Microsoft Office Suite, and Yardi. This individual will work cross-functionally with department leaders and the Director of Learning & Development to ensure SOPs are not only documented but also effectively communicated and trained across the organization. This role will join an organization that is committed to excellence in property management and service delivery. We foster a collaborative, inclusive, and growth-oriented culture where innovation and operational excellence are celebrated. This is not a remote role. This position will be based out of the company's Gaithersburg, MD headquarters location.
