Director of Operations

Northwestern Mutual - Clayton•Chesterfield, MO

6d•Onsite

About The Position

The Director of Operations is an integral part of the team. They are responsible for establishing and maintaining leading edge office operations while serving as the primary contact for clients, prospects, recruits, and guests. This associate will also assist the District Office with marketing, branding, and recruiting coordination.

Requirements

Possess basic computer and Microsoft Office experience
1+ year experience in customer service and professional office settings
Obtain Life and Health licensing within 90 days of employment
Independent learner who seeks knowledge and is adaptable to change
Strong interpersonal skills and written and oral communication skills
Ability to succeed in an organized and detail-oriented environment

Responsibilities

Greet all individuals and direct them appropriately, answer and screen phone calls
Maintain welcoming and clean appearance of common office areas
Replenish and re-order snack and drink supplies for the office
Manage monthly calendar, office directories, contact lists, and office supply inventory
Send out daily and monthly reports
Coordinate maintenance with the building and various vendors
Maintain the district office website and assist advisors within the district office with maintaining their individual websites
Manage social media posts and create flyers to promote birthdays, anniversaries, and team events
Collaborate with the Clayton Network Office Marketing Team to maximize social media presence and drive engagement
Coordinate office events
Source resumes from recruiting job boards and create referral lists via social media sites (LinkedIn, Facebook, etc.)
Coordinate details of office and materials set-up for onboarding new representatives