Director of Operations - Ross LA School of Business

Aramark • Los Angeles, CA

1d

About The Position

The Director of Operations will oversee the entire operation of the conference center, ensuring that all services are delivered efficiently and to the highest standards. This role requires strong leadership skills and the ability to manage multiple departments. The Director of Operations will report to the General Manager at the Ann Arbor campus, and finance functions for LA Ross will be supported through Ann Arbor resources.

Requirements

• At least five years’ experience in operations management in a related field
• Requires a bachelor's degree or equivalent experience
• High energy level that is communicated to the team and exhibits a proven track record for growing business.
• Outstanding interpersonal and communications skills (both verbal and written)
• Ability to lead in a diverse environment with a focus on client and guest service
• Candidates must be available to work nights, weekends, and holidays as needed.

Responsibilities

• Maintain and follow all wage & hour compliance for local employees
• Conduct all required new hire paperwork and maintain employee files for employees on-site
• Coordinate payroll functions and check distribution.
• Assist leadership on special projects
• Develops and maintains client relationships to grow base business and improve retention of account base.
• Accountable for business reviews and key interactions with key clients within the local market.
• Reviews and analyzes business performance using plan data and recommends decisions/approaches to address key operational opportunities and levers, including route sales growth optimization, pricing actions, product inventory, waste reduction, and labor costs, which would positively impact the business.
• Responsible for recruiting, hiring, training, coaching, and counseling management staff and front-line personnel to provide ongoing support and development.
• Optimize core processes and positively influence client relationships and business opportunities.
• Owns and fosters effective communication at all levels of the organization.
• Ensures daily operations are maintained as scheduled.
• At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. To meet our commitments, job duties may change, or new ones may be assigned without formal notice.

Benefits

• Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
• Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
• Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

What This Job Offers

• Job Type: Full-time
• Career Level: Director