Director of Operations, The Village Lodge
About The Position
Year Round At Mammoth Mountain , you will live the dream! Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts . Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. A little about this position: Oversees the operations of the Hotel, including Front Desk, Guest Services, Housekeeping, Maintenance, Owner Relations; Property Management for both Residential HOA and Master Association, including Commercial Tenants Relations, Events, Grounds Crew, Marketing and Advertising. Assumes duties of the General Manager in the GM’s absence. Responsible for financial, employee, and guests service goals for the hotel and both Boards. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Mammoth Mountain is an equal opportunity employer.
Requirements
- Four-year degree in Hospitality or Resort Management preferred.
- Proven track record in the hospitality industry and direct guest service organizations
- Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, and Visual One.
- Professional demeanor, attitude and appearance.
- Strong work ethic.
- Ability to effectively communicate to guests, employees, and management.
- Ability to perform under pressure and with deadlines.
- Ability to solve problems using common sense and hotel policy.
- Demonstrates strong leadership skills.
- HOA Knowledge / CACM
Benefits
- Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts
- Free skiing at all Alterra Resorts
- Ski/snowboarding lessons discounts
- Equipment Rental discount
- Friends and Family vouchers
- Retail & Food discount
- 401k with company match
- Offers of employment may be contingent upon successful completion of a background check
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What This Job Offers
Job Type
Full-time
Career Level
Director
