Director of Operations

REC•Superior, CO

2d•$100,000 - $165,000•Onsite

About The Position

We are seeking a hands-on Director of Operations to lead end-to-end operational execution for a growing industrial technology organization with global reach. This is a newly created leadership role designed to own day-to-day operations across manufacturing interfaces, supply chain, warehousing, field service, and complex installations—freeing executive leadership to remain focused on global strategy and growth. This role sits at the center of the business, partnering closely with Sales, Engineering, Finance, and global manufacturing partners to ensure products are delivered efficiently, projects execute flawlessly, and customers experience reliable, professional outcomes. While the initial focus is the U.S. and Americas, this role is intentionally built to scale globally as the organization expands.

Requirements

Bachelor's degree in Engineering, Operations, Supply Chain, or related field
10+ years of progressive operations leadership experience
Experience across supply chain, inventory, warehousing, logistics, and field service
Proven success working with overseas manufacturing partners
Strong ERP-driven operations background (NetSuite highly preferred)
Experience in installation, field service, or project-based delivery environments
Hands-on leadership style with strong cross-functional influence

Nice To Haves

Lean / Six Sigma, APICS (CPIM / CSCP), or PMP
Experience supporting light manufacturing, kitting, or assembly operations

Responsibilities

Operations Leadership & Execution
Own day-to-day operational performance across the Americas
Translate executive strategy into clear execution plans and measurable results
Build operating cadence, KPIs, and accountability across teams
Drive operational discipline without slowing growth
Supply Chain, Inventory & Warehousing
Lead demand planning, inventory management, logistics, and fulfillment
Own inventory forecasting and working capital performance
Improve inventory turns, service levels, fill rates, and lead times
Oversee warehouse operations supporting both standard products and project-based installations
Global Manufacturing & Vendor Interface
Serve as the primary operations liaison to overseas manufacturing partners
Support production planning, capacity alignment, quality, and cost transparency
Identify and mitigate supply chain risk (tariffs, logistics, supplier concentration)
Support sourcing and readiness for new products and markets
Field Service, Installations & Project Oversight
Provide leadership for field service and heavy equipment installations
Ensure projects are properly scoped, planned, executed, and closed
Standardize installation processes, job costing, and documentation
Partner with Sales and Engineering to improve pre-sale feasibility and handoffs
Cost Control & Financial Partnership
Partner with Finance to drive margin visibility and cost control
Manage operational drivers of EBITDA (freight, inventory, rework, efficiency)
Ensure operational data supports accurate forecasting and reporting
Systems, Data & Process
Own operational processes within ERP systems (NetSuite preferred)
Improve data accuracy and visibility from order intake to delivery
Lead continuous improvement initiatives focused on scalability and clarity
Team Leadership & Development
Directly lead teams across supply chain, warehousing, and field service
Build a culture of ownership, accountability, and continuous improvement
Ensure teams are structured to support growth while remaining cost-disciplined