Director of Operations, PGP- Warner Robins, On-Site

Emory•Warner Robins, GA

8d•Onsite

About The Position

Overview Be inspired . Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be . We provide: Comprehensive health benefits that start day 1 Student Loan Repayment Assistance & Reimbursement Programs Family-focused benefits Wellness incentives Ongoing mentorship, development, and leadership programs And more Location: On-Site Warner Robins, GA Description RESPONSIBILITIES: As a senior leader of clinical practice in Emory Healthcare clinical operations, oversees and manages the daily and strategic operations of multiple clinic sites, health-system wide programs/departments/sections or business services (revenue cycle, patient access, patient care services, etc). Directs revenue, costs, funding and budget operations for large and complex departments or sections, to achieve high quality staff and operations/clinical performance. Manages and influences relationships with executive managers, physicians, functional area managers and staff to achieve best in practice performance and business results. Works with various administrators and the senior management team to determine capital equipment, medical supplies, personnel and other fiscal requirements. Prepares budget recommendations; monitors and verifies expenditures. Manages staff and employee performance. Resolves Human resource-related issues, determines staffing needs (clinical, clerical and administrative), interviews and hires staff. Provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests ways to develop skills. Determines disciplinary, termination and salary actions. Develops and implements organizational, and Clinic, policies and procedures including, but not limited to JCAHO, OSHA, billing/reimbursement, medical records guidelines, and human resources. Using reengineering, work flow analyses, etc. to develop techniques and practices to improve the provision of health care services; in conjunction with clinical leaders, develops and implements state-of-the-art care management techniques and approaches for nursing triage; after hours services; urgent care services; case management services; and disease management strategies and programs. Manages the provision of ancillary services (lab, pharmacy, radiology) provided in-house or by vendors . Works with manager to formulate plan for professional development. Attends educational in-services as appropriate. Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments. Prepares financial and operational reports and analyses reflecting progress and trends; makes recommendations or provides conclusions. Maintains medical records and processes; manages retrieval and analysis of medical information. Facilitates communication with clinic physicians; provides updates on activities and new policies; reviews problems and opportunities. Collaborates with the managed care department.

Requirements

Bachelor's degree in business administration, management, health administration, or related field.
Six (6) years management experience in physician group practice including multi-site group management.

Nice To Haves

Master's degree or equivalent graduate work preferred.

Responsibilities

As a senior leader of clinical practice in Emory Healthcare clinical operations, oversees and manages the daily and strategic operations of multiple clinic sites, health-system wide programs/departments/sections or business services (revenue cycle, patient access, patient care services, etc).
Directs revenue, costs, funding and budget operations for large and complex departments or sections, to achieve high quality staff and operations/clinical performance.
Manages and influences relationships with executive managers, physicians, functional area managers and staff to achieve best in practice performance and business results.
Works with various administrators and the senior management team to determine capital equipment, medical supplies, personnel and other fiscal requirements.
Prepares budget recommendations; monitors and verifies expenditures.
Manages staff and employee performance.
Resolves Human resource-related issues, determines staffing needs (clinical, clerical and administrative), interviews and hires staff.
Provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests ways to develop skills.
Determines disciplinary, termination and salary actions.
Develops and implements organizational, and Clinic, policies and procedures including, but not limited to JCAHO, OSHA, billing/reimbursement, medical records guidelines, and human resources.
Using reengineering, work flow analyses, etc. to develop techniques and practices to improve the provision of health care services; in conjunction with clinical leaders, develops and implements state-of-the-art care management techniques and approaches for nursing triage; after hours services; urgent care services; case management services; and disease management strategies and programs.
Manages the provision of ancillary services (lab, pharmacy, radiology) provided in-house or by vendors .
Works with manager to formulate plan for professional development.
Attends educational in-services as appropriate.
Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments.
Prepares financial and operational reports and analyses reflecting progress and trends; makes recommendations or provides conclusions.
Maintains medical records and processes; manages retrieval and analysis of medical information.
Facilitates communication with clinic physicians; provides updates on activities and new policies; reviews problems and opportunities.
Collaborates with the managed care department.