[2025-2026] Director of Operations

KIPP NYC Public Schools • New York, NY

9d • $115,360 - $132,870 • Onsite

About The Position

The Director of Operations is critical to the successful and efficient running of KIPP NYC schools. The Director of Operations ensures the implementation and maintenance of clear operational systems that allow the principal and teachers to focus on students and families. The Director of Operations will therefore be an individual who embraces innovation and continuous improvement, is willing to get his/her hands dirty, and relishes the challenge of finding ways to work smarter and more cost-efficiently. The Director of Operations reports to the Principal and manages the school Operations team. He/she/they is a member of the school leadership team, works collaboratively with teachers and families, oversees the financial management of a multi-million budget, and acts as the primary interface with the KIPP NYC Shared Services Team.

Requirements

• Leadership & Influence: Proven ability to guide and influence teams to achieve strategic goals.
• Project Management: Effectively manages multiple projects and priorities across teams with attention to detail. Creates and executes comprehensive work plans.
• Budget Management: Successfully manages large budgets and interprets detailed financial statements.
• Analytical Skills: Strong problem-solving abilities and data-driven decision-making.
• Teamwork & Influence: Strong interpersonal skills and ability to collaborate effectively.
• Technical Proficiency: Advanced in Microsoft Outlook and Excel; strong overall computer literacy with expertise in internal data systems.
• Interpersonal & Communication: Builds trust and fosters a positive, collaborative environment. Adapts communication to fit various audiences.
• Responsiveness & Accountability: Ensures timely responses (24-48 hours), follows through on tasks, and resolves issues promptly. Seeks clarification and incorporates feedback.
• Adaptability: Demonstrates resilience and innovation, maintaining composure and sound decision-making in ambiguity.
• Continuous Improvement: Uses feedback and data to refine processes and models self-awareness.
• Cultural Awareness: Communicates effectively with diverse groups and incorporates cultural considerations in decision-making, promoting respect for all.
• Leadership & Development: Identifies and nurtures strengths, supports team growth, and holds productive meetings with actionable follow-ups.
• Stakeholder Engagement: Anticipates needs, sets clear expectations, and prioritizes student-focused decisions.
• At least 3 years experience managing a small team and multiple complex projects
• Demonstrated passion for and commitment to the KIPP mission with school based experience strongly preferred

Nice To Haves

• Demonstrated passion for and commitment to the KIPP mission with school based experience strongly preferred

Responsibilities

• Supervises the Office Manager, helps address general office and administrative needs, and ensures the smooth operation of the administrative office, including mailings, attendance reporting, office machine maintenance, etc.
• The DOO is a collaborative member of the School Leadership Team and the regional KIPP NYC Operations Team.
• Manages student recruitment, admissions applications, registration, and waitlist and engages new families in school activities.
• Acts as point person in hosting visitors for school tours and community presentations.
• Manages and oversees the school’s facility maintenance, design, and strategic development.
• Assists Principal and KIPP NYC Director of Finance to create and oversee the school’s budget and finances; oversees school-based purchasing and applies the KIPP NYC culture of thrift to all purchasing.
• Ensures adherence to the school’s fiscal policy and procedures.
• Plans and coordinates logistics for out-of-state multi-day end-of-year grade level events, and other logistically complex activities and events, including school-wide family events, concerts, and advancement ceremonies.
• Oversees the strategic procurement and maintenance of technology equipment in partnership with the KIPP NYC Technology Team.
• Oversees the integrity of the school’s student information system; and coordinates with KIPP NYC Shared Services Team concerning all data analysis and reporting.
• Assists the KIPP NYC Shared Services Team to ensure school-wide compliance with health and safety laws, teacher certification and fingerprinting, city and state education mandates, and all federal and state workplace regulations.
• Assists the KIPP NYC HR Team to ensure that school-based employees receive timely and accurate payroll and benefits.

Benefits

• Robust benefits include medical, dental, and vision.
• Generous time off including 5 school vacation weeks, sick and personal days, and an extended summer break.
• Up to 12 weeks of 100% parental leave.
• Bright Horizon Back-up Child and Elder Care.
• Employer-paid Life Insurance and Short term/Long term disability.
• Employee incentives include 8 Weeks paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed