Director of Operations

UnityAI • Nashville, TN

4h

About The Position

After a successful Series A fundraise, our leadership team is looking to operationalize our growth strategy, mature our internal processes as we scale, and establish UnityAI as a category leader in autonomous operations.

You will oversee the operational infrastructure of the company, ensuring regulatory compliance, financial discipline, and effective vendor relationships. You will coordinate with external partners (legal, accounting, compliance, etc.) while owning the internal processes that ensure work is completed on time and aligned with company goals.

As a key addition to the Operations team, you’ll play an essential role in building the foundation that allows the company to scale.

Requirements

• 5+ years in operations or business operations roles with experience managing or coordinating regulatory compliance frameworks (HIPAA, SOC 2, ISO 27001, or similar).
• Demonstrated ability to build and manage vendor relationships and negotiate contracts.
• Financial acumen to manage processes such as invoicing, vendor payments, and revenue tracking.
• Highly organized with strong project management skills and attention to detail.
• Comfortable working in a startup environment with evolving processes.

Nice To Haves

• Experience operating within healthcare, SaaS, or data-sensitive industries.
• Familiarity with business, tax, or regulatory considerations specific to Tennessee.
• Experience scaling operational infrastructure for growing companies.

Responsibilities

• Compliance & Legal Operations
• Partner with external legal counsel, audit firms, and consultants to ensure the company maintains regulatory compliance to HIPAA, TCPA, SOC 2, and ISO 27001.
• Coordinate and build processes to manage compliance timelines, checklists, and ongoing monitoring processes.
• Maintain and track audit-ready documentation, policies, and training requirements.
• Finance & Administrative Operations
• Partner with our fractional CFO, accounting, and tax vendors to ensure financial processes run smoothly.
• Ensure completion of recurring financial tasks including:
• Monthly close coordination
• Tax filings and reporting
• Healthcare benefits and insurance admin
• Oversee invoicing, billing workflows, and revenue ops.
• Monitor operational budgets and KPIs to identify areas for efficiency.
• Vendor & Partner Management
• Build and manage relationships with external vendors including legal, compliance, finance, software providers, insurance, and operational partners.
• Organize and negotiate vendor agreements and renewals.
• Systems & Process Improvement
• Serve as a trusted operational partner to the founders and leadership team.
• Create documentation, SOPs, and internal processes that support company growth.
• Identify gaps in systems, compliance, or process before they become problems, and proactively implement solutions.

Benefits

• Competitive compensation package, including equity options
• Medical, Dental, Vision, HSA, Life, Accident, Hospital, and Critical Illness insurance
• Flexible work hours and vacation policy
• 401(k)
• Free lunch when working onsite
• Educational Assistance Program
• A dynamic, innovative, and supportive work environment where your contributions have a direct impact on the future of healthcare

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed