Director of Operations

DaVita Kidney Care

172d

About The Position

We are seeking an inspiring and motivated leader who will lead approximately 10 dialysis centers, 200 teammates and provide oversight of operations with complete accountability for approximately $30-$50MM P&L. As a Regional Operations Director (ROD), you'll provide strategic and tactical leadership, counsel, and direction to the field management of those assigned facilities to ensure safe, efficient, therapeutic and ethical patient care. Additionally, this position identifies and develops strategic growth opportunities, monitors division performance, and works closely with Divisional Vice President or SVP to develop competitive strategies in alignment with DaVita’s mission and values. Position has budget and P&L accountability. This position is a key member of DaVita’s field management team.

Requirements

• Demonstrated success in leadership for a multi-site operational business.
• Experience leading a unified team.
• Experience identifying and committed to growth in your territory.
• Bachelor's degree required, MBA preferred.
• Available for moderate travel (25%-50% overnight).
• Philosophies that align with our core values.
• Demonstrated understanding of what makes the businesses successful, and able to balance that with patient and teammate satisfaction.

Nice To Haves

• A little bit of competitive spirit.

Responsibilities

• Create a team powerhouse with approximately 10-12 direct reports to ensure quality and compliant patient care.
• Address top growth priorities, patient census and lead successful operational conversions on acquisitions.
• Develop and execute strategic operating plans and goals for assigned division facilities.
• Meet labor budget and review, analyze, and address gaps in service excellence, policies, and/or procedures proactively.
• Manage financial and revenue growth, operations, and labor management, contract management, and clinical outcomes within the assigned division facilities.
• Maintain awareness and knowledge of competition; proactively assess related SWOT (division strengths, weaknesses, opportunities, and threats).
• Lead a growing, socially responsible business that strives to be the role model for American Healthcare.
• Work directly with FAs in clinics to identify and address employee and patient concerns to drive towards Regional goals and standards.

Benefits

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees