Director of Operations Support

Community Bank & Trust West Georgia • LaGrange, GA

395d

About The Position

The Director of Operational Support plays a crucial role in providing advanced administrative management to the Chairman, allowing them to focus on strategic activities. This highly visible position requires exceptional multitasking skills, confidentiality, and professional interactions with clients and vendors. The Director will oversee special projects, manage the Chairman's calendar, and coordinate various administrative tasks to enhance operational efficiency.

Requirements

• Proven experience in advanced administrative support roles, preferably at an executive level.
• Exceptional multitasking and organizational skills.
• Strong communication skills, both verbal and written, with excellent grammar and spelling.
• Ability to maintain confidentiality and exercise discretion.
• Experience in managing complex calendars and scheduling.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Adobe.
• Experience in event planning and coordination.
• Ability to work collaboratively with various stakeholders and teams.

Nice To Haves

• Experience in a financial services or banking environment.
• Familiarity with Notary Public Commission and PACE Certification processes.
• Knowledge of public relations and marketing strategies.

Responsibilities

• Provide complex and proactive administrative support and oversee special projects as assigned.
• Act as a gatekeeper for the Chairman's time, managing intricate scheduling requests.
• Maintain the Chairman's calendar, scheduling meetings, appointments, and travel arrangements.
• Organize complex meetings requiring video conference and in-person participation.
• Identify areas for improvement and implement continuous enhancements.
• Interface and coordinate with executive leadership and clients regarding duties and projects.
• Coordinate meetings, events, and activities for the Chairman, including all-hands meetings and conferences.
• Manage purchasing, expense, and workflow invoice procedures in collaboration with the Accounting department.
• Organize executive outreach and external relations efforts, serving as a liaison for the Chairman.
• Coordinate travel arrangements, including airline and hotel reservations.
• Prepare for calls, team meetings, and external meetings, both in-person and virtual.
• Assist in event planning, including venue negotiation and catering arrangements.
• Create, edit, and proofread documents in various formats including Excel, Word, and PowerPoint.
• Lead one-off projects and collaborate with the team to adapt to changing business demands.
• Manage policies and procedures to ensure operational efficiency.
• Enhance working relationships with directors and the Chairman.
• Evaluate current business practices to improve efficiency.
• Collaborate with executive management to support business development initiatives.
• Maintain a Notary Public Commission and PACE Certification.
• Assist in project planning and execution, fostering collaboration with stakeholders.
• Help the Chairman develop presentations and white papers.
• Advise the Chairman on time-sensitive issues and ensure follow-up.
• Compose routine correspondence for the Chairman's signature.
• Prepare documents for the monthly Board of Directors meeting and attend meetings to take notes.
• Complete special projects, including creating organizational charts and financial spreadsheets.
• Provide management and training for Executive Assistants across all companies owned by Community Bankshares Inc.
• Assist in preparing information for quarterly shareholder memos and annual meetings.
• Support internal and external marketing initiatives and campaigns, ensuring alignment with company objectives.
• Coordinate with the Public Relations team and marketing agency for updates and scheduling needs.

Benefits

• Health insurance coverage
• 401k retirement plan
• Paid holidays
• Professional development opportunities
• Flexible scheduling options

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed