MOO-posted 2 months ago
Director
East Providence, RI
251-500 employees

Operations Planning & Analytics is an expansion of the function that currently looks to schedule and optimize the performance of MOO’s Manufacturing & Fulfillment facilities. The Director will lead a team of planners and analysts and will report to the VP of Operations. The newly created position of Director of Operations Planning & Analytics is tasked with driving a step change in MOO’s ability to leverage its facility by scheduling work across a diverse number of products and equipment, and identifying opportunities for performance improvement through data & analytics. Initial efforts will be in understanding how equipment, staff, and demand interact in order to propose resource allocation and work sequencing to deal with probabilistic demand in an ecommerce-heavy environment where speed and quality of execution are highly valued by our customers. Over time, this central analytics function for operations will work across the broader team to analyze data, uncover insights, and drive the strategy for future footprint, equipment, and process improvements. You will develop a deep understanding of the metrics and numbers that measure and drive performance, and will use this knowledge to provide actionable intelligence aligned with MOO’s strategic goals and values. Occasional US <> UK travel may be required.

  • Develop the playbook for day-to-day planning and scheduling of our global manufacturing & fulfillment facilities
  • Compile and analyze large datasets
  • Develop insights and reporting that assist with C-suite, senior leadership, and manufacturing decision making
  • Collaborate with the Data Engineering team on improvements to existing data sources and development of new data sources to support business needs
  • Work with stakeholders from across the Operations team to understand where they may have unmet dashboarding and/or reporting needs, assist with prioritisation and development of new dashboards
  • Manage & develop the Planning & Analytics team
  • Support the Commercial teams in Ops-enabled revenue growth opportunities
  • Bachelor’s degree in STEM, Business, Economics or other quantitatively-heavy field; Advanced Degree in associated fields highly valued
  • Operations Research, Statistics, and AI knowledge & experience a plus
  • Industry experience working within ecommerce B2C or B2B companies and supporting Operations activity
  • Proven people management capabilities and a track record of developing a team
  • Experience working in a complex environment and managing and prioritising stakeholder requests and team workflows and priorities
  • Knowledge and expertise with visualisation software spanning initial ad-hoc data analysis through to dashboarding
  • Strong track record of working with complex/big data, deriving insight, and bringing about behavioural change within your existing or prior organisations
  • An ability to paint a picture and tell a story from data in a way that is accessible to all potential stakeholders, including those who may not have a technical grounding
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