Director of Operations Multi-Specialty Dental Practice

Dental Care Alliance • Kings Point, FL

100d

About The Position

We are seeking an experienced Director of Operations (8–10 years of leadership experience preferred) to oversee the daily operations and strategic growth of Advanced Dentistry of South Florida, one of Delray Beach’s premier, technology-driven, upscale dental practices. Since 1982, our philosophy has been simple: treat every patient as if they were family. Our team of general dentists, specialists, and hygienists work together to provide comprehensive care, offering services in General & Cosmetic Dentistry, Endodontics, Oral & Maxillofacial Surgery, Periodontics & Implant Dentistry, Invisalign® & Advanced Orthodontic Solutions, Sedation Dentistry, and Emergency Dental Services. The Director of Operations will lead the practice in achieving operational excellence, managing a team of over 10 providers, clinical staff, and ensuring our reputation as a premier dental destination for the South Florida community.

Requirements

• 8–10 years of leadership experience in healthcare/dental operations.
• Proven track record managing high-volume practices with multiple providers.
• Strong financial and business acumen.
• Excellent leadership, organizational, and communication skills.
• Proficiency with practice management software and Microsoft Office Suite.

Nice To Haves

• Marketing and community engagement experience preferred.
• 2 years' of experience managing a dental office.
• Strong background in billing and insurance.
• Must have prior management experience.
• High school diploma or GED; Associates Degree (AA) from a two or four-year college.

Responsibilities

• Oversee day-to-day operations including scheduling, patient flow, billing, and insurance coordination.
• Manage HR functions: hiring, credentialing, compliance, staff training, and performance management.
• Support and coordinate across general dentistry, cosmetic dentistry, endodontics, oral surgery, periodontics, and hygiene.
• Lead technology adoption to streamline workflows and improve patient care.
• Ensure five-star patient experiences across all services — from emergency visits to cosmetic enhancements.
• Monitor and improve scheduling systems, call performance, and reappointment processes.
• Oversee online reviews, reputation management, and patient engagement initiatives.
• Track budgets, KPIs, and financial performance; implement strategies to meet growth and collection targets.
• Ensure compliance with HIPAA, OSHA, and state/federal regulations.
• Oversee insurance processing, billing accuracy, and collections.
• Lead community outreach and marketing initiatives, building relationships with local organizations, businesses, and referral partners.
• Oversee promotional products, sponsorships, and practice branding campaigns.
• Manage social media presence, digital marketing platforms, and internal patient engagement programs.

Benefits

• Competitive salary with performance bonuses.
• Health, dental, and vision insurance.
• 401(k)
• Paid time off and holidays.
• The opportunity to lead in a prestigious, innovative practice serving South Florida since 1982.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees