Director of Operations, Middle Office

A-CAP Services LLCNew York, NY
30d$110,000 - $150,000Onsite

About The Position

ACM is seeking an experienced and strategic Director of Operations to lead investment data oversight and reconciliation functions. This role will be responsible for maintaining the accuracy, completeness, and consistency of operational data across the firm’s investment platforms. The Director will lead initiatives to enhance data governance, manage exception workflows, and ensure alignment across front, middle, and back-office systems. This is a high-impact role requiring deep operational knowledge, strong cross-functional leadership, and a continuous improvement mindset.

Requirements

  • Strong academic performance with 5+ years of experience in fixed income operations.
  • Deep understanding of trade lifecycle, portfolio accounting, and multi-system data reconciliation
  • Proven experience interpreting credit agreements, bespoke deal terms, and translating into operational workflows
  • Advanced Excel skills; experience working with large data sets and producing analytical reports
  • Excellent interpersonal and communication skills; confident working across departments and with senior stakeholders
  • Strong leadership and problem-solving skills; ability to drive initiatives independently
  • Demonstrated ability to build scalable processes in a high-growth or complex environment

Responsibilities

  • Oversee end-to-end trade booking validation and ensure accurate and complete data capture across systems
  • Lead and manage position and cash reconciliation processes
  • Develop and maintain data integrity controls and exception management frameworks
  • Manage trade catch-up workflows for historical booking accuracy
  • Work with the front office, risk, accounting, and fintech teams to maintain consistent and accurate investment data across systems
  • Identify and drive operational efficiency initiatives and lead system enhancements

Benefits

  • Competitive compensation programs
  • Employer-sponsored medical, dental, and vision insurance
  • Paid Life & AD&D Insurance (for employees and families)
  • Paid Disability Insurance (STD + LTD)
  • Paid Parental Leave
  • Paid Vacation and Sick Leave
  • Paid Holidays
  • Voluntary Supplemental Insurance
  • Safe Harbor 401(k) plan with employer match
  • And other benefits and perks!

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What This Job Offers

Job Type

Full-time

Career Level

Director

Education Level

No Education Listed

Number of Employees

11-50 employees

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