Director of Operations - Michigan

Mint Cannabis • Roseville, MI

390d • $80,000 - $100,000

About The Position

The Director of Operations at Mint Cannabis is responsible for overseeing the performance of multiple cannabis dispensaries within St. Charles County. This leadership role focuses on optimizing operations, driving sales growth, ensuring regulatory compliance, and fostering a customer-first culture. The Director will collaborate with corporate leadership to implement strategies, manage store managers, and ensure operational excellence across all locations.

Requirements

• Minimum of 5 years of experience in retail management, with at least 2 years in a multi-unit management role.
• Experience in the cannabis industry is strongly preferred.
• Strong knowledge of state and local cannabis regulations.
• Proven ability to drive sales performance, manage budgets, and improve operational efficiency.
• Exceptional leadership and communication skills with the ability to motivate diverse teams.
• Excellent organizational and problem-solving skills.
• Willingness to travel frequently within the region.

Responsibilities

• Oversee Store Managers across multiple locations, ensuring they meet performance goals and uphold company standards.
• Recruit, train, and mentor store management teams to promote continuous professional growth.
• Conduct regular site visits to assess operations, provide feedback, and implement company-wide initiatives.
• Develop and execute strategies to achieve district sales targets.
• Analyze sales reports and market trends to identify growth opportunities and areas for improvement.
• Implement and monitor promotional strategies, ensuring they align with company goals and deliver results.
• Ensure all dispensaries comply with state and local cannabis regulations, including inventory management, security protocols, and customer verification processes.
• Conduct regular audits and inspections to verify compliance with all legal requirements.
• Stay informed on updates to cannabis laws and regulations, working closely with the legal and compliance teams to maintain adherence.
• Oversee daily operations at all dispensaries, ensuring consistent performance and a high-quality customer experience.
• Manage district-level budgets, monitor expenses, and optimize financial performance.
• Coordinate with procurement to maintain optimal inventory levels across all locations.
• Ensure all dispensaries deliver exceptional customer service that aligns with Mint's values and mission.
• Address and resolve customer concerns as needed, ensuring high levels of customer satisfaction.
• Implement training programs to enhance product knowledge and service skills for all staff.
• Act as a brand ambassador, representing Mint Cannabis in the local community and fostering positive relationships with stakeholders.
• Collaborate with the marketing team to coordinate community outreach and promotional events.
• Ensure that all locations reflect Mint's brand standards with a welcoming, compliant, and clean environment.

Benefits

• Competitive salary with performance-based bonuses.
• Health, dental, and vision insurance.
• Employee discount.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed