Director of Operations - FOOD SERVICES - San Jose State University, CA

Compass Group•San Jose, CA

3d•$110,000 - $125,000•Onsite

About The Position

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary We are seeking a self‑motivated, energetic, and strategic operations leader to serve as the Director of Operations at San Jose State University in San Jose, CA. This high‑volume, premier account is experiencing significant growth, making it an exciting opportunity for a forward‑thinking professional. In this role, you will oversee campus‑wide dining operations, uphold quality and cost‑control standards, and ensure exceptional service across multiple venues. The ideal candidate brings executive‑level experience managing complex, multi‑service or multi‑location operations and thrives in a fast‑paced, dynamic environment. Reporting to the Resident District Manager , this leader will guide and develop teams, strengthen client relationships, and support financial and operational goals with a hands‑on, service‑driven approach. Responsibilities include driving operational excellence, supporting profitability, leading talent development, and ensuring a consistently high‑quality dining experience for students, faculty, and staff. With its strong foundation and expanding footprint, this position offers tremendous growth potential for an entrepreneurial operations professional eager to make a meaningful impact.

Requirements

Five years of foodservice management experience required
Knowledge of P&L accountability and contract-managed service experience is required
Strong leadership and communication skills

Nice To Haves

BS degree preferred
Higher Education experience in board and retail operations is preferred

Responsibilities

Formulates budgets and plans for the operation
Maintains and implements standards of quality in all areas of the foodservice operation
Develops client, customer, and staff relationships, to ensure account retention
Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Chartwell’s strategic plan
Accountable for accurate reporting for the account