Director of Operations & Culture

Movement Innovation Collaborative

20h • $160,000 • Remote

About The Position

The Inaugural Director of Operations and Culture will play a critical role in shaping and cementing the organization’s culture and operations systems while ensuring smooth daily operations. This position will provide strategic leadership to ensure alignment among people and culture strategies, organizational outcomes, operational capacity, and long-term financial sustainability. This position is housed within the Ops & Culture Team, a highly collaborative and fast-paced team responsible for the organization’s HR/Personnel, Tech, Security, some Administrative and Legal Compliance, and Staff Development & Cohesion. This position is supervised by the Deputy Director of Operations & Culture and supervises the Operations Manager.

Requirements

• A strong alignment with the MIC's mission, values, and culture
• 10+ years of experience and demonstrated passion for organizational development, operations, and human resources in the context of community organizing and base building.
• 5+ years of experience building, growing, and managing teams in the context of social justice, human rights, or community organizing environments.
• 5+ years of experience in facilitation, training, and consultation skills to convene groups to interpret and examine data, make decisions, and move to action.
• Experience in establishing Operations and Culture systems in new organizations.
• Demonstrated up-to-date knowledge of standards, trends, developments, and legal updates in human relations, organizational operations, and culture.
• Thrive when handed a challenge and developing and executing a solution, and be highly organized, detail-oriented, and adept at handling multiple projects simultaneously in a high-volume, fast-paced environment.
• Values cross-functional collaboration and building strong and trusted relationships across diverse individuals and groups of stakeholders
• High level of cultural awareness and experience working with different demographic and cultural groups
• A flexible and resilient approach, with the ability to handle strong opinions/feedback well, and adapt to the dynamic nature of a startup environment.
• Excellent written and verbal communication skills.
• Ability to effectively present information to diverse audiences (MIC staff, Board of Directors and Advisors, movement organizations, funders, etc.)
• Exceptional project management, prioritization, and planning skills, with demonstrated success producing high-quality deliverables on time and with attention to detail and accuracy.
• Proficient in Asana, Google Workspace, 1Password, Acrobat, DocuSign, Insperity Portal, Expensify, Airtable, and Salesforce.

Responsibilities

• Management and implementation support to establish the building blocks for a positive, values-aligned, and cohesive organizational culture that fosters a healthy, joyful, inclusive, generative, and high-impact workplace culture.
• Management and implementation support to establish clear, values-driven expectations and practices for staff conduct, communication, decision-making, and accountability.
• Management and implementation support of transformative and holistic HR practices for onboarding, supervision, evaluation, staff development, political education, employee engagement initiatives, and related talent management.
• In collaboration with the Deputy Director of Operations & Culture, provide leadership and implementation support for the development of the monthly all-staff meeting container, staff trainings, and biannual staff retreats, including agenda development and facilitation.
• Contribute towards the completion of HR systems and procedures and manage their implementation.
• Ensure legal compliance and risk management in all HR systems and procedures.
• Oversee the management of MIC’s PEO (Insperity) and offer strategic leadership to ensure the PEO respects MIC’s values and approach.
• Oversee the management of MIC’s hiring processes; 10-12 new hires in 2026.
• Work with program teams to assess operational needs and design and execute plans to operationalize a wide range of program initiatives.
• Deliver senior leadership and strategic organizational oversight to ensure that MIC’s infrastructure, systems, internal culture, and policies reflect our values.
• Understand the complexity of MIC’s integration needs and offer analysis and thought leadership to help the team identify points of interconnectedness and co-create supporting practices and processes.
• Oversee the implementation of Asana protocols and support staff in gaining the skills and practice to use Asana as MIC’s primary project management tool.
• Oversee the implementation of Filing Protocols in Google Drive and support staff in gaining the necessary skills and practices for compliance.
• Develop further protocols and practices to maintain ease-of-use and security of MIC’s operational and programmatic information (CRM, Asana, Google Drive, etc.)
• Supervise the Operations Manager's work and provide support and guidance.
• This includes conducting weekly supervision check-ins, progress reports, and annual performance reviews.

Benefits

• 100% organization-funded medical, dental, and vision coverage for employees, their spouses or domestic partners, and their children. Coverage begins on the first day of employment.
• Paid Time Off: As a full-time employee, you will receive 15 days of vacation, 12 sick days per year, and a generous paid family leave policy. Accrual of this benefit begins on the first day of employment and becomes available upon completion of the 90-day trial period.
• Paid Holidays: 21 days total, including a 10-day Winter Break overlapping with Christmas and New Year’s Day. Additionally, 4 Floating Holidays will be made available upon completion of the 90-day trial period.
• Retirement Plan: MIC offers a 403b retirement plan. MIC contributes an employer-paid amount equal to 5% of your salary. Vesting for this contribution is immediate. Employees have a default 3% personal contribution rate and may adjust it at any time. This benefit becomes available after the 90-day trial period.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1-10 employees