Director of Operations-Clinical Partnerships, Oncology Services

Northwestern Memorial HealthcareNaples, FL
25d

About The Position

The Director will be an NM employee working at a clinical partnership institution's location with responsibility for the operational leadership, program development, and strategic growth of the partner's oncology program. Combining NM expertise and partner resources, the Director will advance academic-level, patient-centered cancer care providing patients local access to leading cancer treatments and clinical research. The Director will have a dual reporting relationship with both the NM and clinical partnership institution's cancer service line leadership with a dotted line to NM Clinical Partnerships leadership. The Director will serve as the administrative dyad to the clinical partner's Medical Director of Oncology Services working to establish trusting, productive relationships with clinical partner physician leaders, hospital administrators, and key stakeholders to elevate care capabilities, expand market reach, and drive continuous innovation in oncology care

Responsibilities

  • Strategic Program & Playbook Development:Lead the design, implementation, and expansion of a comprehensive oncology program including medical, radiation and surgical oncology.
  • Develop program assessments and implementation playbooks for use with clinical partners.
  • Develop and execute strategic plans for service line growth in alignment with clinical partner goals.
  • Implement innovative care models enabling multidisciplinary care across the patient journey.
  • Oversee accreditation and compliance efforts, e.g., Commission on Cancer.
  • Operational Leadership & Performance Management:Provide oversight of daily operations across oncology services, ensuring efficiency and quality.
  • Collaborate with physician leaders to enhance clinical workflows and care coordination.
  • Develop key performance indicators (KPIs) and utilize data analytics to monitor the program.
  • Formulate and implement oncology program policies and procedures.
  • Lead efforts to implement new technologies and precision medicine.
  • Financial & Business Development:Manage the oncology service line budget, aligning financial performance and organizational goals.
  • Secure funding sources, including philanthropy and grants, for program expansion.
  • Drive profitability through strategic growth initiatives and revenue cycle optimization strategies.
  • Conduct market analysis to identify trends and differentiation opportunities.
  • Physician & Staff Engagement:Lead efforts to recruit, retain, and mentor top oncology talent including physicians, mid-level providers and oncology administrative and clinical staff.
  • Foster a culture of collaboration, innovation, and professional development.
  • Develop physician alignment strategies, clinical integration, and research collaboration.
  • Support physician engagement and wellness to enhance team performance and retention.
  • Quality & Patient-Centered Care:Ensure high-quality oncology care using NM clinical standards and evidence-based guidelines.
  • Develop navigation programs and supportive care services.
  • Promote multidisciplinary case reviews and quality improvement efforts.
  • Partner with NM and clinical partner research teams to increase access to clinical trials.

Benefits

  • tuition reimbursement
  • loan forgiveness
  • 401(k) matching
  • lifecycle benefits

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What This Job Offers

Job Type

Full-time

Career Level

Director

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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