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The Director of Operations, BRC, oversees all aspects of building infrastructure for a large, dynamic research and academic facility. This position is responsible for the strategy and daily service delivery for the BioScience Research Collaborative (BRC), an 850,000 sq. ft. mission-critical building that includes laboratory, classroom, office, and event spaces. The Director of Operations, BRC, oversees facility operations, building and equipment maintenance, and all building services and needs. Additionally, this role manages budgets, analyzes operational data, and drives continuous improvements to enhance service delivery, efficiency, and occupant satisfaction. A people-centric leader, this candidate fosters a culture of excellence, accountability, and professional growth. They provide clear direction, mentorship, and development opportunities for staff while maintaining ethical and respectful relationships with all stakeholders. Balancing operational demands with strategic vision, they continuously seek innovations to optimize facility performance and create a high-quality experience for researchers, faculty, and students. The ideal candidate for the Director of Operations role is a strategic and service-oriented leader with a proven ability to oversee complex operations in a dynamic research and academic environment. They excel in communication, ensuring transparency and collaboration among faculty, campus partners, and service teams. Their expertise in project management, incident resolution, and cross-functional coordination ensures smooth day-to-day operations and rapid response to evolving needs.
