Director of Operations - Beverage - Las Vegas Convention Center

Sodexo Live! (Salary)•Paradise, NV

1d•Onsite

About The Position

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal. Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment. The Director of Operations - Beverage often serves as a right hand to the General Manager. As a visible and key member of the unit-level Leadership Team, they will exemplify and display unquestionable ethical conduct in both business and personal dealings, as they are responsible to model Sodexo Live!'s vision and values, ensuring in all ways for the customer, employees, the industry and the local community that Sodexo Live! is held in the highest regard. The Director of Operations - Beverage is responsible for managing and maximizing the productivity of the beverage operations and administrative staff and is accountable for directing and coordinating the resources, tasks, requirements and processes related to the unit's day-to-day operating budget. They will provide support and hands-on assistance to plan, prepare, oversee, report and reconcile the unit's on-going business activities to ensure its commercial success. The Director of Operations - Beverage will contribute to Sodexo Live!'s goal to be #1 in Event Hospitality and the #1 Employer of Choice through the performance of activities geared toward the creation of an energized and positive work environment for all venue staff. Working in close partnership with the unit's various divisions and key department heads, the Director of Operations will create, lead and execute food and beverage experiences that exceed guest expectations and maximize revenue while controlling expenses.

Requirements

3-5 years previous operations leadership experience in a complex food service environment.
Bachelor's degree and/or appropriate combination of education and work experience to support on-the-job effectiveness.
Significant expertise in beverage management with a catering/concessions emphasis.
Up-to-date certifications for safe food handling and responsible alcoholic beverage service.
Solid and proven track record for sales and leadership success.
Demonstrated financial acumen with strong background in P&L management; Previous experience in developing operating budgets and established history of meeting or exceeding established financial objectives.
Tech savvy, with high proficiency in all Microsoft Office programs.
Demonstrated success in interfacing with a variety of organizational functions and divisions to accomplish tasks.
Keen ability to promote and participate in a team environment.
Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts.
Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of retail operations.
Ability to communicate effectively both orally and in writing.
Initiative in identifying and resolving problems timely and effectively.

Responsibilities

Develop and implement business strategies for driving and maximizing beverage sales.
Serve as a leadership role model and create an exceptional employment experience for Sodexo Live!'s staff.
Create an environment where an exceptional service and dining experience is delivered to each customer, contributing to Sodexo Live!'s goal of 100% customer satisfaction.
Plan and execute all beverage operations activities against forecasted daily business volume.